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Flow Honda of Charlottesville

Charlottesville, VA

4.5
540 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 540 reviews

September 30, 2020

David Sloan is always great and takes good care of us. He is smart, kind, reassuring, and gives an honest account of whatever is going on with the vehicle. More

by ninai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sloan, Steve Young
September 29, 2020

Excellent service in all respects! Had an unscheduled emergency requiring a new replacement tire. Umansky was able to take care of the car shortly after it was towed there and installed the new tire and More

by dwtexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and Kenny in Service
September 27, 2020

I had decided I wanted a Honda Fit and Kim Cross made buying one very easy. He showed me all the features, answered all my questions, and arranged for a car in the color I wanted to be delivered in a co More

by aerobson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Cross
September 26, 2020

After receiving a postcard from Umansky saying that some parts of my 2018 Honda Odyssey were included in a recall, I arrived at my appointment at Umansky and the Service Manager explained what service would More

by Neddort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I spoke exclusively to the Service Department.
September 25, 2020

Went in for an oil change and tire rotation. Since I had an appointment, I was served quickly so that the work could get done. After they were working on my car, they let me know that I should change out th More

by bgvirginia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Slone
September 24, 2020

Just a state inspection this time. So not much to say about this visit. On previous visits they have been very good about telling me what work maintenance work may be required with the next oil change o More

by Buffalo Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sloan, Valarie Plummer
September 19, 2020

I waited to get state inspection, and David Sloan got me in and out quickly. Always a pleasure going to Umansky. Mike and Jamie in Parts are also always eager to get me the parts to keep our family’s five H More

by Lenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sloan
September 17, 2020

They finished my vehicle sooner than expected. The van driver, Scott, was very accommodating in taking me home and picking me up. The checkout process went very quickly. More

by Deucharhousedeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
September 14, 2020

Courteous, Did there best to make customers comfortable, wore masks, had outdoor seating. I opted to wait so the continually kept me informed and appraised of both the options I had and the extra time they More

by Carol.gilchrist123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave taylor
September 13, 2020

David Sloan and others have once again done a great job by helping us with our Honda Accord. We had an alternator fail on us Friday and had it replaced by noon Saturday. We’re very grateful! More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sloan
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