Flow Honda of Charlottesville

David Sloan is one of the main reasons we stuck with Honda for our new Odyssey. He's always very helpful, courteous & caring. Asks about my husband's health each time I come. We came in for recalls Honda for our new Odyssey. He's always very helpful, courteous & caring. Asks about my husband's health each time I come. We came in for recalls. Was disappointed to learn there were 4 recalls on our 2020 van already but people like David makes our visit pleasant. Milanie was great (shuttle). More

David Sloan always takes excellent care of me when I come in. He schedules my appointments at a time that is convenient for me. He is great!!! in. He schedules my appointments at a time that is convenient for me. He is great!!! More

I am a visitor to Charlottesville and needed my oilchanged. I made an appointment and was greated warmly. They stood by the appointment time even though they had just been flooded with cars. I was oilchanged. I made an appointment and was greated warmly. They stood by the appointment time even though they had just been flooded with cars. I was finished Expeditiously and went about my way. More

I would advise anyone dealing with the business side of Umansky to read their sales contract very, very carefully. I purchased a used vehicle for my wife in June of 2020. We were happy with the vehicle an Umansky to read their sales contract very, very carefully. I purchased a used vehicle for my wife in June of 2020. We were happy with the vehicle and it was everything it advertised. The sales staff was attentive, thorough and professional. It was a helpful and non pressured negotiation. The last step, of course was dealing with the financing. Shame on me for not picking up an exorbitant service contract that was included in the sales contract and shame on them for not identifying the additional cost during the negotiation. After sitting around the sales floor for several hours we were both anxious to leave and failed to closely read the contract. The next time I deal with Umansky I'll have my lawyer review the contract. Be careful, be very careful. More

Prompt, as usual. Friendly and with minimal inconvenience considering the pandemic. Excellent spacing of the chairs in the waiting room, etc., etc., etc., etc., etc. That should be 25. considering the pandemic. Excellent spacing of the chairs in the waiting room, etc., etc., etc., etc., etc. That should be 25. More

Always first rate service here with super friendly staff. They are servicing 3 CRVs for us and we have been totally happy with the service and minimal repairs needed on these super reliable vehicles. They are servicing 3 CRVs for us and we have been totally happy with the service and minimal repairs needed on these super reliable vehicles. More

All of our interactions with Umansky have been positive, from buying cars to having things like this recall addressed by the service department. Two thumbs up! from buying cars to having things like this recall addressed by the service department. Two thumbs up! More

Umansky serviced my 2019 Accord on time (i.e., within the projected wait time for oil/filter change, state inspection, and basic overall inspection), and they added 1-2 pounds to tire-inflation pressures as projected wait time for oil/filter change, state inspection, and basic overall inspection), and they added 1-2 pounds to tire-inflation pressures as I requested. I should add that I've purchased an 05 Accord and a 2019 Accord through Steve Young here - very happy with both purchases. More

Our experience with the sales personnel was great. They covered all the information concerning the car and worked out financial details that were acceptable to us. We love our new Pilot! covered all the information concerning the car and worked out financial details that were acceptable to us. We love our new Pilot! More

I have a long standing relationship with your service department. I'm always confident that the issues are properly diagnosed and the work is top notch. Keep up the good work! department. I'm always confident that the issues are properly diagnosed and the work is top notch. Keep up the good work! More