Flow Honda of Charlottesville

Excellent service , which was completed exactly as they said. Dropped car off the night before, and was called early the next day, that the car was ready said. Dropped car off the night before, and was called early the next day, that the car was ready More

Everyone in the service department was great. They were honest, accommodating and friendly. David, in service, and Stanley, the shuttle driver, stood out to me because they were SO kind. I was almost disap honest, accommodating and friendly. David, in service, and Stanley, the shuttle driver, stood out to me because they were SO kind. I was almost disappointed the shuttle home was so short because Stanley was such great conversation! More

I've always had good service from caring people at Umansky Honda. Just one question - I thought there was no charge for an inspection if the car was purchased there. But I was charged $20 and just w Umansky Honda. Just one question - I thought there was no charge for an inspection if the car was purchased there. But I was charged $20 and just wondered why. And one other comment - the chair in the corner in the waiting area has a broken something or other in the seat - very uncomfortable to sit there. More

Working with Kenny was great, my only criticism is that something is always found to fix that wasn’t what I came in for. So I spend much more than anticipated every single time. something is always found to fix that wasn’t what I came in for. So I spend much more than anticipated every single time. More

Quick, professional, polite , efficient. No sales pitch just straight talk. and service. Everyone that contacted me was as described. Differentiated between waiting for car in service and drop off. just straight talk. and service. Everyone that contacted me was as described. Differentiated between waiting for car in service and drop off. More

Kenny , my service rep is top notch . Area is clean and comfortable, I get in then out relatively easily. Convenient appointments , easy to make , all is well comfortable, I get in then out relatively easily. Convenient appointments , easy to make , all is well More

I brought my CRV in for service. Andy, Stephanie and the check in guy did an outstanding job. Very pleased with the service. Excellent care. check in guy did an outstanding job. Very pleased with the service. Excellent care. More

Great overall experience! Kim Cross is great to work with, really goes out of his way to help you, very knowledgeable. We're loving our new CRV! with, really goes out of his way to help you, very knowledgeable. We're loving our new CRV! More

Excellent customer welcome and parts department service. David Sloan in Service and Jamie in Parts were both very helpful. Honda vehicles continue to provide comfortable and reliable transportation. David Sloan in Service and Jamie in Parts were both very helpful. Honda vehicles continue to provide comfortable and reliable transportation. More

I was quickly greeted, had my reason for visit reviewed, asked if I needed a ride or would wait for car to be finished. Seats in the waiting area were appropriately distanced. asked if I needed a ride or would wait for car to be finished. Seats in the waiting area were appropriately distanced. More