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Florida Fine Cars Miami
Miami, FL
4,040 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,040 reviews
February 07, 2016
First Time Buyer The staff is excellent ! Very professional and straightforward! Roman is awesome . Very down to earth and helps you make the best choice. I am overly The staff is excellent ! Very professional and straightforward! Roman is awesome . Very down to earth and helps you make the best choice. I am overly satisfied with my car ! I personally have friends that purchased from here and no complaints ! I'm bringing my best friend there soon ! If you're looking for a great car -- you're at the right place! GREAT DECISION!! Im very happy . More
by Tina071116
February 06, 2016
Best Car Dealer ship in South Florida Hassle free experience All information from the Internet was true They treated with respect and not pushing any additional sales All crew a Hassle free experience All information from the Internet was true They treated with respect and not pushing any additional sales All crew are very nice people More
by Rerondon
Employees Worked With
John Clarl, Marcial Ferreira
February 06, 2016
No Hassle I've been to quite a few dealerships and none of them gave me what I wanted, for the price I wanted, without making me feel like they were hassling me I've been to quite a few dealerships and none of them gave me what I wanted, for the price I wanted, without making me feel like they were hassling me. At this place they were great listeners, easy to understand and it didn't take all day. In the end I ended up with a nice little 2015 Hyundai Santa Fe and I love it. More
by lillady30515
Employees Worked With
Alin Botez
February 05, 2016
Amazing Experience !! I walked into that dealership not knowing what to expect and Lee made it the best customer service interaction that I've ever had. He was respectful o I walked into that dealership not knowing what to expect and Lee made it the best customer service interaction that I've ever had. He was respectful of my choice and helped me get accustomed very quickly. He stuck with me through every part of the interaction and I am VERY satisfied with my CR-V. Lee is what every sales person should strive to be and I wish him, as well as the dealership, the best of success ! More
by CRhoden26
Employees Worked With
Leabert Shaw
February 05, 2016
Great buying experience Got a great deal on a great car with a hassle free buying experience. And the 'no dealer fee' is particularly great. The price you see is what you pay Got a great deal on a great car with a hassle free buying experience. And the 'no dealer fee' is particularly great. The price you see is what you pay...no hidden fees. My sales associate Roman was also very nice and helpful. More
by MH
Employees Worked With
Roman Zenin
February 05, 2016
Great deal on Hyundai 2015 tucson Ilan helps me buy an excellent vehicle. He knows how yo take care his customers. Very friendly and works with you when you want yo dend the car in di Ilan helps me buy an excellent vehicle. He knows how yo take care his customers. Very friendly and works with you when you want yo dend the car in different states More
by Dave1234
Employees Worked With
Alin Sokolowsky
February 03, 2016
Fantastic experience Alin-Botez and Ben Pishgou went above and beyond to pair me with a perfect vehicle for myself. I purchased the infiniti g37 it is in pristine conditio Alin-Botez and Ben Pishgou went above and beyond to pair me with a perfect vehicle for myself. I purchased the infiniti g37 it is in pristine condition and drives amazing. They both were professional and informative. I felt confident with the business and connection I've encountered by the staff working for Florida fine cars. More
by bsd277
Employees Worked With
Ben Pishgou, Alin Botez
February 03, 2016
Good Expierence My Salesman Gabriel was great. I gave 4 stars instead of 5 because I did have an issue with the vehicle, although fairly minor. Had to get an alignme My Salesman Gabriel was great. I gave 4 stars instead of 5 because I did have an issue with the vehicle, although fairly minor. Had to get an alignment on the vehicle immediately. also had a shifting issue. Called Gabriel and he advised me to come in, I was able to drive the vehicle to the dealer. Mechanics took the vehicle in. I waited about 4.5 hours to get the vehicle and had to pay for the repair out of pocket because I was told that the extended warranty wouldn't kick for another month. Putting all this aside, what was important was the way that the dealership, managers, Gabriel , Advisor and Mechanics handled and managed the situation. At the end of the day it was resolved. Things happen but how it is managed is what is important. I highly recommend Gabriel ! More
by jwheatley
Employees Worked With
Gabriel Nzabonimana
February 02, 2016
Quick and Easy :) We went to look at the Chevy Volt. Greg Brown told us about the vehicle and allowed us to take 2 test drives. He was extremely sincere and helpful in We went to look at the Chevy Volt. Greg Brown told us about the vehicle and allowed us to take 2 test drives. He was extremely sincere and helpful in making sure all of our questions were answered about the battery range and the rest of the vehicle's specs. He went so far as to charging the battery overnight so we were comfortable in making a final decision to buy the car. We are so pleased with our purchase and enjoy every day we drive it. Thank you Greg for an easy no pressure car buying experience! More
by D&L
Employees Worked With
Greg Brown
February 01, 2016
Great dealership The salesman was a great help to me finding a great car. I would definitely recommend my friends to this dealer . Thank you very much The salesman was a great help to me finding a great car. I would definitely recommend my friends to this dealer . Thank you very much More
by Dee1
Employees Worked With
Michael Williams
