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Flood Mazda

Wakefield, RI

4.8
1,760 Reviews
Flood Mazda in Wakefield, RI can assist you for all of your Automotive Needs. When we say that we can meet all of your needs, we mean it. Our dealership is designed to help you with everything that you could need for your vehicle, which is how we were rated number one in customer satisfaction. Our friendly team makes sure to provide assistance every step of the way. Being in Wakefield, RI, we are just a short ride from the Cranston, Warwick, and Narragansett, RI regions. Unbeatable Vehicle Selection We keep a huge selection of the newest Mazda models for you to choose from. The diversity in our selection is intended to make it as easy as possible for you to find the right vehicle for your lifestyle. We have some of the most popular models, including the Mazda CX-5, Mazda3, Mazda MX-5 Miata and Mazda CX-9, for you to choose between and test drive. To accommodate all of our customer's needs, we also have a variety of makes and models in our pre-owned inventory. Vehicles from top manufacturers, including Jeep, BMW, Honda, Nissan, Lincoln, Subaru, and more, are found in the best condition that they can be. A member of our team inspects the vehicles to ensure they are mechanically and cosmetically sound before we list them for you to view and test drive. Not only can we set you up with an exceptional vehicle for your future, but the team at Flood Mazda is also prepared to help keep your vehicle operating at its best with genuine Mazda parts and reliable auto service to help keep your vehicle in its optimal condition for as long as possible. With the help of our experts, you'll be able to enjoy outstanding adventures throughout Providence, Cranston, Warwick, Narragansett, Wakefield, and wherever else the roads lead. Flood Mazda will service any vehicle in your driveway or garage with our state of the art facility and factory trained technicians.
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220 Old Tower Hill Rd

Wakefield, RI

02879

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Showing 1,760 reviews

October 29, 2023

I , and my family, Have had many pleasant experiences with flood mazda over the years More

by KHART7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Polanco
Oct 30, 2023 -

Flood Mazda responded

Good Morning I am happy to hear that you have great experiences here at Flood Mazda. Our goal is 100% customer satisfaction! We look forward to seeing you again on your next vist. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 28, 2023

Extremely nice customer service people. Also notified me with any updates and/or recommendations. Flood Mazda also provided transportation to and from the service as well as leaving me a More

by MCGRATH70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Flood Mazda responded

Good Morning Thank you for the positive 5-Star review! We appreciate your business and stand by our service in excellence. Our goal is 100% customer satisfaction, and it looks like we achieved that with you. We look forward to seeing you again on your next service appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 26, 2023

I have already done two or three surveys…. you are definitely cutting into my cocktail time… I have had a fantastic experience at Flood… now… can I go relax..?… next survey, you’re buying me a More

by LUNRC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy, receptionist… excellent, Lauren Bush
Oct 30, 2023 -

Flood Mazda responded

Dear MaryJane, Thank you for being a valued customer here at Flood Mazda. We always appreciate your 5-Star reviews! Until next time, go enjoy your cocktails. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 23, 2023

Overall a great experience buying a new 2024 CX5. I started the process online and things went smoothly. They worked with me all along despite hitting a couple of bumps on the road. Anthony DAngelis More

by vicenteavallejo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Flood Mazda responded

Good Morning, Thank you for the 5-Star review! I'm so glad to hear that Anthony was able to provide you with a great car buying experience. We strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 23, 2023

I have been happy with past experiences but this experience was frustrating. The car had been in the previous week for the 6 month service. When my screen went black within the week I called and was More

by LindaN
Recommend Dealer
Yes
Employees Worked With
Frank Polanco
Oct 24, 2023 -

Flood Mazda responded

Dear Linda, Thank you for taking the time to leave a review. I'm sorry to hear that your experience with our service department was not as expected. I do apologize that the update was not done with in the first visit. Going forward, don't hesitate to ask if this needs to be done, as it will add additional time to your appointment. Our goal is to be upfront, transparent and hassle-free. We look forward to seeing you again., Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 23, 2023

Two very good experiences and looking forward to more. My first time there (emissions test) was so good that now I take my Ford there for service. More

by nordmarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Flood Mazda responded

Good Morning Thank you for the 5-Star review! we strive to provide our customers with an upfront, transparent, and hassle-free experience. We are glad to help and happy that your experience was a good one. We look forward to seeing you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 22, 2023

I have found that you need to be informed about service requirements before going to dealership. You must also keep track of prior service to avoid unneeded service. The video done by the service tech is o More

by NOEMAIL4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Flood Mazda responded

Good Morning, Thank you for taking the time to leave a review. Our goal is 100% customer satisfaction, and our service department provides our customers with an upfront, transparent, and hassle-free experience. We look forward to serving you again., Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 20, 2023

Service is personal and quality. They only do the work you need done advise what can be done at another time. Never been up sold or pressured into unwanted work More

by nancy.dawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Polanco
Oct 24, 2023 -

Flood Mazda responded

Dear Nancy, Thank you for the 5-Star review and leaving the positive review. Our service department provides our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 20, 2023

Service experience was great. Work was done in a timely manner. Video was provided explaining what was being done. Fabulous customer service More

by CRUDASITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Polanco
Oct 24, 2023 -

Flood Mazda responded

Good Morning, Thank you for the 5-Star review and leaving the positive review. Our service department provides our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 19, 2023

My experience was efficient, thorough, and made my first car buying experience a breeze. I will certainly be back when it’s time for a new car. More

by rtlheureux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Flood Mazda responded

Good Morning, Thank you for taking the time to review our dealership. We are happy to hear that you had a great car buying experience with Sam. Our goal is 100% customer satisfaction. We look forward to seeing you again soon. Don't hesitate to call with any questions. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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