Fletcher Jones Motorcars

I was very pleased with the help I recived at the delarship and hope to make a return visit, when it is time to purchase another pre-owend car....................................................... delarship and hope to make a return visit, when it is time to purchase another pre-owend car......................................................................................................................................................................................................................... More

The people, the dealership, the willingness and invitations to be helpful. Fletcher Jones provides not only the best motorcars in the world but in the best environment with the best people possible invitations to be helpful. Fletcher Jones provides not only the best motorcars in the world but in the best environment with the best people possible. The sales, the number of vehicles and the choice between them, the transparency of the pricing and the availabillity of opptions to meet my needs were all sterling. Thank you for your fairness and excellence. More

This is my fifth MB and first from FJMB. My overall experience was excellent and will return for my next purchase. From the initial meeting, through the sales process to the post sale customer service experience was excellent and will return for my next purchase. From the initial meeting, through the sales process to the post sale customer service explaining the car's features was exemplary. I expect the dealership to match and exceed the product quality and indeed, FJMB staff did exactly that. I now know why FKMB is the #1 MB dealership in America! More

I was having troubles with the price and maintenance of my prior car and they were able to get me out of that car and place me in a more affordable and reliable one. I was able to get the car I needed to a my prior car and they were able to get me out of that car and place me in a more affordable and reliable one. I was able to get the car I needed to afford and one that would keep my family happy and safe. Thanks for all your hard work More

We had the most incredible experience leasing our new ML 350 from Pon. He was fun to work with and really made us feel special. Getting a new car should always feel this easy. No pressure just wonderful 350 from Pon. He was fun to work with and really made us feel special. Getting a new car should always feel this easy. No pressure just wonderful customer service. He was able to get us a wonderful deal. Fletcher Jones even took back my leased BMW and will return it for me. I feel like all I had to do was drive up and change cars. Thank you for all your help and making getting a new car a painless process. More

This dealership is the most reasonable & easy to work with in terms of the consumer needs. I really enjoyed working with my sales rep. JB Siribandan. I probably have not bought a Benz C-300 if it wasn't with in terms of the consumer needs. I really enjoyed working with my sales rep. JB Siribandan. I probably have not bought a Benz C-300 if it wasn't for JB's professionalism & excellent work ethic. More

he is a good dealer. he gave a lot of information about the cars. In addition, he gave me information about the car service.he is very kind, nice and patient. I like the experience to talk with him. I woul the cars. In addition, he gave me information about the car service.he is very kind, nice and patient. I like the experience to talk with him. I would like to recommend this dealer to my friends who want to buy Benz cars. More

My wife and I went into Fletcher Jones with the intent of simply extending the lease on our 2008 Mercedes E350. After discussing the situation with "Irish" Mike McMullen, we ended up leasing a new 2010 Merc simply extending the lease on our 2008 Mercedes E350. After discussing the situation with "Irish" Mike McMullen, we ended up leasing a new 2010 Mercedes E350. Mike McMullen took the time to explain the 2010 model to us and show us our choices. I find him to be very knowledgeable about the product. He is extremely personable and explains things in a clear and understandable manner. Fletcher Jones is fortunate to have such an excellent employee. We dealt with Mr. McMullen in 2008 and he is the reason we returned to Fletcher Jones this year. John W. Bax More

Mike did a great job with this sale. He's a very easy going, "non sales" kind of guy and that made the purchase process go very well. I thought he gave me a good price on the CLK350 and he went over all going, "non sales" kind of guy and that made the purchase process go very well. I thought he gave me a good price on the CLK350 and he went over all the features during the test drive that was greatly appreciated. The paperwork part wasn't to bad and didn't have to wait that long which was nice as well. Only minor issue was parking when I drove in. It was a busy saturday and there wasn't really anywhere to park my car as I had to move it twice. Eventually setteling on the far north end of the lot. Overall a great expereince and I enjoyed dealing with Mike McMullen. Will send anyone I know his way for a possible purchase. Thanks Jim Mcnally More

The Oscars Red Carpet event has nothing on the Red Carpet treatment I received at Fletcher Jones. Prior to coming to Fletcher Jones I had a terrible experience at another lot. I explained my situation via treatment I received at Fletcher Jones. Prior to coming to Fletcher Jones I had a terrible experience at another lot. I explained my situation via email to Fletcher Jones staff and they (Fletcher Jones) stepped in and assured me I would not experience anything less than outstanding service at their dealership. And indeed, that is what I received. I received exceptional service from time I arrived, until the time I left. The service far exceeds your wildest imagination. The caliber, quality, and friendliness of the sales people made this visit off the charts!!! Before I got inside the office, at least four sales associates asked me had I been helped......Wow!!!! Kudos!!!! James Sullivan assured me that I would have a pleasant experience, and he delivered just that. Awesome job!!!!! More