Back

Fletcher Jones Audi

Chicago, IL

4.4
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
Contact Dealership

1523 W. North Avenue

Chicago, IL

60642

Directions

By Type

Showing 918 reviews

August 02, 2017

Great Customer Service Tony Prusak and his team in Audi service are a top notch operation. They never disappoint and continue to go above and beyond to provide best in clas More

by Lea T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak, David Pilotto, Daniel McAdams
Aug 03, 2017 -

Fletcher Jones Audi responded

Hi Lea, We appreciate your 5-star rating and are happy to hear that Tony and his team provided you with an exceptional visit. If we can be of any further assistance please let us know. -Dan Flood, General Manager

July 31, 2017

Routine service. As always the service was on time and excellent. The service manager Tony Prusak is nothing short of amazing and is the reason we keep coming back. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Jul 31, 2017 -

Fletcher Jones Audi responded

Hi JB, We appreciate your 5-star rating and are happy to hear that Tony provided you with an exceptional visit. If we can be of any further assistance please let us know. -Dan Flood, General Manager

July 31, 2017

Efficient, timely, great customer service Employees went out of their way to assist me. I had actually purchased my car out of state and they had to find the part that was shipped to the deal More

by major 69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jul 31, 2017 -

Fletcher Jones Audi responded

Hi, Thank you for taking the time to leave such a wonderful review. We are happy to hear that you were provided with exceptional service. Please let us know if we can further assist you. – Dan Flood, General Manager

July 29, 2017

Wonderful experience! Excellent service at this dealership. Employees were wonderful to work with. It was a great car buying experience and I would recommend this dealershi More

by Victoria423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Moore, Joey Lama
Jul 31, 2017 -

Fletcher Jones Audi responded

Hello Victoria, Congratulations on the purchase of your new vehicle, thank you for your wonderful review. Please let us know if we can assist you further. – Dan Flood, General Manager

July 27, 2017

Audi A5 10000 mile service They were quick and efficient. Also repaired a leak in my vacuum pump. Tony was very helpful and followed up with any questions I had quickly. More

by Atomkoko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 28, 2017 -

Fletcher Jones Audi responded

Hi, We appreciate your 5-star rating and are happy to hear that Tony provided you with an exceptional visit. If we can be of any further assistance please let us know. -Dan Flood, General Manager

July 27, 2017

Great Service I got there at 11:30am for my appointment and was amazed at the environment, it was spectacular. I was then told that I my recall was going to take un More

by Sfisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Gotangco
Jul 28, 2017 -

Fletcher Jones Audi responded

Hi, We are glad to hear that your experience was efficient from beginning to end. Please let us know if we can assist you further. – Dan Flood, Service Manager

July 24, 2017

Mandi was wonderful Mandi Mancilla was the woman who greeted us when we walked in, and I feel grateful that it was her. We connected with her right away, at points laughi More

by Immelways
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandi Mancilla
Jul 26, 2017 -

Fletcher Jones Audi responded

Hi, We appreciate your 5-star rating and are happy to hear that Mandi provided you with an exceptional visit. If we can be of any further assistance please let us know. -Dan Flood, General Manager

July 23, 2017

Excelent Great service, people are very friendly. Very nice place. Facilities are beautiful. I like also the maintenance of the building. Service is fast and r More

by 26Maryjuancho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Medina , Clarissa Barrera
Jul 26, 2017 -

Fletcher Jones Audi responded

Hi, Thank you for taking the time to leave your wonderful review. We are glad to hear that your experience was efficient from beginning to end. Please let us know if we can assist you further. – Dan Flood, General Manager

July 22, 2017

Great service Very smooth no hassle in the service. At the end when I went to pick the car, had to wait 20 mins for the car to be brought out. This could be imp More

by Udeshjha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jul 24, 2017 -

Fletcher Jones Audi responded

Dear Guest, Thank you for your high ratings and feedback. We appreciate your loyalty and we are currently working on expediting the pickup process. We look forward to improving your next service experience with us. Have a great week ahead! Best, Claire Rocco Guest Experience Advisor

July 21, 2017

Excellent exeperience Customer service was excellent. Very accommodating. Very nice customer reception. Get my car serviced here regularly and they are always very helpf More

by hi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Jul 26, 2017 -

Fletcher Jones Audi responded

Hi, Thank you for your loyalty and for your raving review. We are happy to hear that the whole Fletcher Jones team always provides you with excellent service. Please let us know if we can assist you further. – Dan Flood, General Manager

...
71
...