Flagship Motorcars of Lynnfield
Lynnfield, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This was a custom order, which the sales associate and the manager worked hard to win from me, albeit in a very appropriate and friendly manner. The process was quite smooth throughout. I was kept aware o the manager worked hard to win from me, albeit in a very appropriate and friendly manner. The process was quite smooth throughout. I was kept aware of its progress very well. The one aspect of customer support that can be improved is the price of the optional insurances and services. More
Darnelle was excellant to work with. She was attentive, helpful, and made the car buying process less stressful. I highly recommend both Darnelle and Flagship. helpful, and made the car buying process less stressful. I highly recommend both Darnelle and Flagship. More
I went into the Mercedes dealer ship and did not know what to expect. I was very surprised and happy to walk out of the dealership with a used Mercedes. I am doing this just so people other customers tha what to expect. I was very surprised and happy to walk out of the dealership with a used Mercedes. I am doing this just so people other customers that go into to the dealership know that I would not have been able to buy this car without Darnell. She was very honest, energetic and very helpful. All of my questions were answered and I left the dealership having no regrets feeling completely confident in my purchase. I would highly recommend Darnell with all of the knowledge she has in Mercedes. Thank you More
Darnell was SUPER!!! I would recommend her to anyone! She had to put up with my very grumpy and hard to handle boyfriend....and still handled it with grace! Thank you Darnell!!! She had to put up with my very grumpy and hard to handle boyfriend....and still handled it with grace! Thank you Darnell!!! More
Ken Julian was my salesperson. I found him to be very honest and courteous, which being a woman was very refreshing. He did not dismiss or belittle me as some other dealers had. He answered all my quest honest and courteous, which being a woman was very refreshing. He did not dismiss or belittle me as some other dealers had. He answered all my questions promptly and courtwosly. I have recommended Flagship and Ken to my friends. I give him 4 stars! Also, my initial contact was with Sharona. She returned my calls promptly and was very sweet. Also, I purchased my last Mercedes at Westwood Mercedes-Benz. I brought my car to Flagship for service after moving to Wakefield. Al Swirka is my service contact. I find Al to be courteous and a pleasure to deal with. Thank you. More
It was a pleasure working with Jim and Bill. They did a great job!! They assisted me to find the right car at the right price. I have already referred clients to them and will continue to do so. great job!! They assisted me to find the right car at the right price. I have already referred clients to them and will continue to do so. More
Excellent dealership! I would not expect anything less from a Herb Chambers owned dealership. Made whole process simple and actually enjoyable. I would not hesitate to do business with them again!! from a Herb Chambers owned dealership. Made whole process simple and actually enjoyable. I would not hesitate to do business with them again!! More
Jim was very proactive in finding the exact car I was looking for. He went above and beyond and has followed up since my purchase to make sure I was satisfied. looking for. He went above and beyond and has followed up since my purchase to make sure I was satisfied. More
I have purchased 7-8 new and used cars over the years. None of my past experiences can compare to purchasing my 2011 C300 at Flagship Motorcars. My dealings with Jimmy Cassell and Bill Seifert were top of None of my past experiences can compare to purchasing my 2011 C300 at Flagship Motorcars. My dealings with Jimmy Cassell and Bill Seifert were top of the line, courteous and professional. The transaction was so smooth from my first contact with Jimmy, driving my trade-in up to the door, filling out my paperwork and driving off in my new Mercedes – all in the same day! They made the entire experience stress-free because of their knowledge, expertise and exceptional customer service. I look forward to keeping my car-buying business at Flagship!! More
George Marinos was very friendly, professional and knew the product. I had an excellent experience working with George throughout the buying process. He made it very easy to buy my new car, trade in my o the product. I had an excellent experience working with George throughout the buying process. He made it very easy to buy my new car, trade in my old car and transfer my out of state registration. More