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Five Star Subaru

Oneonta, NY

5.0
43 Reviews
Call Dealership (607) 432-0201

331 Chestnut St

Oneonta, NY

13820

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43 Reviews of Five Star Subaru

November 11, 2023

Problem was taken care of quickly. Loaner car was appreciated. John Lucenti was great to work with. More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lucenti, Tom Feudi
Report | Print
Nov 13, 2023 -

Five Star Subaru responded

We are glad to hear that John provided excellent service. Thank you for choosing Five Star Subaru.

Helpful
October 31, 2023

My previous review grossly misstated the level of service I received. It was exemplary as always and I apologize for my mistake in indicating bad service to a fantastic dealership More

by Nick Feudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Curt John Carter
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Nov 01, 2023 -

Five Star Subaru responded

Nick, no worries at all! We're just glad to know you had a great experience with us at Five Star Subaru. Thank you so much for taking the time to update your review—we appreciate it!

Helpful
October 30, 2023

I have been dealing with Five Star for over 25 years. They have always been accommodating and dependable. I'm very satisfied with the overall experience. More

by djmor1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Wells
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Oct 30, 2023 -

Five Star Subaru responded

Thanks for your loyalty over the years! We're glad to know you've had consistent positive experiences with Five Star Subaru. Here's to many more great years together!

Helpful
October 24, 2023

Each visit has been very satisfying. Staff is friendly and helpful. Bright and comfortable waiting rooms plus coffee or tea if you want More

by Boxkicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Oct 24, 2023 -

Five Star Subaru responded

We're glad to know you've had satisfying visits with us at Five Star Subaru! Our team always aims to provide a comfortable and friendly environment. Thanks for the review, we appreciate it!

Helpful
October 21, 2023

Great service! Caring and friendly staff!! Very very pleased that I chose to go to 5 star Subaru! More

by margaretlettis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Oct 22, 2023 -

Five Star Subaru responded

We're delighted to know you had a great experience with our caring and friendly team at Five Star Subaru! Thanks for choosing us — we appreciate your kind words about Curtis. Safe travels in your new ride!

Oct 22, 2023 -

margaretlettis responded

Great service and caring, attentive staff. Thank you !

Oct 22, 2023 -

margaretlettis responded

Curtis bus great!

Helpful
October 19, 2023

Everyone that. works at 5 star Subaru in Oneonta,NY is amazing! They actually care about their customers concerns in regards to their vehicle and go out of their wa More

by Maryanne Ricca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Connor
Report | Print
Oct 19, 2023 -

Maryanne Ricca responded

All of you ate the best! Everyone I speak to have nothing but good things to say about you!!

Oct 20, 2023 -

Five Star Subaru responded

Maryanne, we are thrilled to hear that our team went the extra mile to assist with your auto service needs! This is exactly the type of feedback we work hard for at Five Star Subaru. Hope to see you down the road for any of your future servicing needs!

Helpful
October 15, 2023

Outstanding. Best service ever. Car fells like new after every service. Best dealership and personal in the business More

by whultman67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Report | Print
Oct 16, 2023 -

Five Star Subaru responded

We're delighted to know that you had an outstanding service experience with us at Five Star Subaru! It's our goal to make every car feel like new after each visit. Thanks for your kind words and support!

Helpful
March 05, 2021

I have always been treated with the utmost courtesy. I have always been treated with the utmost courtesy. Service has on the most part done in a timely manner I certainly have no complaints. More

by wbookhout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
Report | Print
Helpful
February 08, 2021

Jeff made this purchase so easy, he was able to answer all my questions and worked with me to get the best deal. And the new forester is awesome I love it More

by marc042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Helpful
January 05, 2021

This is our 3rd purchase from 5 Star Subaru, I was very pleased with the seamless and courteous service. Jeff was very efficient, thorough and helpful. Love my new Outback! More

by ashcurio2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
Report | Print
Helpful
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