Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,476 reviews
My experience was of kindness, friendlyness, and professionalism. All thur the process I was kept informed regularly of where the vehicle was and that when the vehicle came in I was called immediat professionalism. All thur the process I was kept informed regularly of where the vehicle was and that when the vehicle came in I was called immediately. I want to thank David Deger, Sales and Stephen Finstad, Service for helping me with the transaction. I recommend to my friends, relatives, business associates, other vendors, suppliers, that they purchase Ford products from Sam Pack's Five Star Ford. They truly have outstanding products, superior service, at a great value. No wonder they have a successful business! More
Our experience with Five Star Ford was beyond awesome! In about 2 hours total, we had chosen, driven, been approved, signed paperwork, met the service team and been given an overview of our new car. I In about 2 hours total, we had chosen, driven, been approved, signed paperwork, met the service team and been given an overview of our new car. I cannot recommend the team at Five Star enough! You've made a lifelong customer and we will always recommend Five Star to our friends and family! More
We really appreciated the truthfulness of their newspaper ads. Other dealer/mfgs showed a price in their ads that was nowhere near the true cost due to dealer add-ons. This dealer and in particular our sales ads. Other dealer/mfgs showed a price in their ads that was nowhere near the true cost due to dealer add-ons. This dealer and in particular our salesman Eddie Laguna, was up front with the cost and extremely helpful in all aspects of our transaction. We would definitely recommend them to others we know. More
We came back to this dealer because of a prior good experience. Price advertised was the price of the vehicle, with no "fine print" ( e.g. another dealer we went to: wheels and other extras that just h experience. Price advertised was the price of the vehicle, with no "fine print" ( e.g. another dealer we went to: wheels and other extras that just happened to be on the car meant the true price of the vehicle was more than advertised). Both salesmen we have worked with here were great - Derrick Adams, and Eddie Laguana for our previous vehicle. Not in the market for another new car for awhile now, but when we are we will come back. We would definitely recommend to anyone we know looking. More
The employees at this dealership provide great customer service. Customers are not pressured into making purchases and customer satisfaction is their #1 priority! I would recommend this dealership to any service. Customers are not pressured into making purchases and customer satisfaction is their #1 priority! I would recommend this dealership to anyone and wouldn't mind returning for subsequent purchases. :) More
After spending weeks trying to locate a vehicle we finally found exactly what we were looking for at Five Star Ford. Our salesman, Jason Howell, was the best. We had walked away from two other dealers finally found exactly what we were looking for at Five Star Ford. Our salesman, Jason Howell, was the best. We had walked away from two other dealers because of their lack of interest in a sale. Not here...from the moment we stepped on the lot till the deal was done we were treated with the best customer service. We left knowing we had made the right decision by purchasing a vehicle from Jason and Five Star Ford. More
This is my second purchase from Marisa, due in large part This is my second purchase from Marisa, due in large part to the no hassle, friendly experience that occured the on the first purchase. She knows her This is my second purchase from Marisa, due in large part to the no hassle, friendly experience that occured the on the first purchase. She knows her products very well and expresses herself concisely and professionally with no misunderstandings. I feel I was treated with respect as well as receiving a great deal on a new truck. I will continue to recommend her to anyone I know that is looking for a new Ford. More
I had previously arranged for the vehicle I wanted. The car was ready to go when I arrived at the dealership, from 370 miles away. All paperwork was completed with dispatch, and within an hour I was on my car was ready to go when I arrived at the dealership, from 370 miles away. All paperwork was completed with dispatch, and within an hour I was on my way. This was my second deal with Five Star Ford, both were the best I have ever had with an auto dealer in sixty years of driving. More
Great experience. I'll be a long term repeat customer. Also, this is the first Ford pick-up I've ever owned. I've owned 7 Chevys in my lifetime. This is BY FAR the nicest pick-up I've ever driven. I ho Also, this is the first Ford pick-up I've ever owned. I've owned 7 Chevys in my lifetime. This is BY FAR the nicest pick-up I've ever driven. I hope it's quality lasts because the first impression is AWESOME. Five Star Ford has an awesome facility. Alfred was great to deal with and the price of my F150 was even lower than a good friend of mine offered to sell me a comparable unit for. More
Dealing with Rick Dike was the easiest experience buying a vehicle that I have ever had. It is so hassel free without the middleman game. His co-workers are very friendly and helpful when it comes to lear a vehicle that I have ever had. It is so hassel free without the middleman game. His co-workers are very friendly and helpful when it comes to learning about all of the features of my new truck. Other dealerships would not budge on their pricing, but Five Star Ford will give you the best pricing around. Go see Rick Dike for the most value for your hard earned money. What do you have to lose? Go shop for your new vehicle at Five Star Ford. More