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Five Star Ford

North Richland Hills, TX

4.9
8,476 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,476 reviews

April 25, 2011

My experience was of kindness, friendlyness, and professionalism. All thur the process I was kept informed regularly of where the vehicle was and that when the vehicle came in I was called immediat More

by ron sinquefield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Deger, David Deger
April 23, 2011

Our experience with Five Star Ford was beyond awesome! In about 2 hours total, we had chosen, driven, been approved, signed paperwork, met the service team and been given an overview of our new car. I More

by kpfeiffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Pace, Mike Madison, Jack Geier, Jack Geier
April 18, 2011

We really appreciated the truthfulness of their newspaper ads. Other dealer/mfgs showed a price in their ads that was nowhere near the true cost due to dealer add-ons. This dealer and in particular our sales More

by patriplett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eddie Laguna
April 18, 2011

We came back to this dealer because of a prior good experience. Price advertised was the price of the vehicle, with no "fine print" ( e.g. another dealer we went to: wheels and other extras that just h More

by patriplett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrick Adams
April 15, 2011

The employees at this dealership provide great customer service. Customers are not pressured into making purchases and customer satisfaction is their #1 priority! I would recommend this dealership to any More

by ymleal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias, Aaron Dias
April 15, 2011

After spending weeks trying to locate a vehicle we finally found exactly what we were looking for at Five Star Ford. Our salesman, Jason Howell, was the best. We had walked away from two other dealers More

by fivestarford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Howell
April 12, 2011

This is my second purchase from Marisa, due in large part This is my second purchase from Marisa, due in large part to the no hassle, friendly experience that occured the on the first purchase. She knows her More

by JohnSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marisa Thompson
April 11, 2011

I had previously arranged for the vehicle I wanted. The car was ready to go when I arrived at the dealership, from 370 miles away. All paperwork was completed with dispatch, and within an hour I was on my More

by eldredburkhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marisa Thompson, Bob in Finance
April 11, 2011

Great experience. I'll be a long term repeat customer. Also, this is the first Ford pick-up I've ever owned. I've owned 7 Chevys in my lifetime. This is BY FAR the nicest pick-up I've ever driven. I ho More

by rangertrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alfred
April 10, 2011

Dealing with Rick Dike was the easiest experience buying a vehicle that I have ever had. It is so hassel free without the middleman game. His co-workers are very friendly and helpful when it comes to lear More

by CowPowNow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
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