Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My husband and his some had previously purchased autos from Five Star and they both told me to ask for Ollie and Mr Culpepper. Ollie listened to what I was looking for and did not try to sell me somethin from Five Star and they both told me to ask for Ollie and Mr Culpepper. Ollie listened to what I was looking for and did not try to sell me something that I did not want and she was fair in working with me on the cost and I will recommend her to others. More
Tony and Five Star Ford have kept me as a long term customer because tony's friendlyness and his unique ability to create a family oriented atmosphere on every visit I make to Five Star Ford wherther i customer because tony's friendlyness and his unique ability to create a family oriented atmosphere on every visit I make to Five Star Ford wherther it be just a friendly visit seeing whats new or buying a new Mustang. Tony is my go to guy at Five Star Ford. Customer service in every area, new and used sales, after market, and service deserves a 5 star rating. You Go "Team Five Star Ford" More
Because it was a great experience, I really enjoyed doing business with Doreen. It was like dealing with a friend, even Bob the manager was very nice and easy to work for the financial part of it! I have n business with Doreen. It was like dealing with a friend, even Bob the manager was very nice and easy to work for the financial part of it! I have never bought a car from a very genuine person More
Doreen is an outstanding sales representative. She was very friendly and helpful throughout the buying experience. She followed up on everthing. Went out of her way to answer my questions. Her knowlege very friendly and helpful throughout the buying experience. She followed up on everthing. Went out of her way to answer my questions. Her knowlege of her product was above average. I would definately recommend 5 Star Ford to friends and for them to specifically ask for Doreen. More
This was my third experience with Justin and Five Star Ford. I came back again because of the great experience I had the first time on my car and the second time on my wife's car. Justin was very knowledg Ford. I came back again because of the great experience I had the first time on my car and the second time on my wife's car. Justin was very knowledgeable and experienced with the programs and vehicles offered by Five Star Ford. There were no hassles, minimum negotiations, and best of all, no feelings of being taken advantage of that you get from most car dealerships. Everything was laid out in black and white with no "fine print" in the transactions. I would, and often do, recommend Justin and Five Star Ford or NRH to all my friend, family and anyone I meet that is looking to purchase a new or used vehicle. With service like I have received on every visit to Five Star Ford NRH, I will continue to only buy from here and be a life long customer. Thank you Justin Compton, and Five Star Ford, for making my buying experiences the best I have ever experienced! Keep up the Great Work!!! More
We knew right away once we met Betty Watkins this would be the deal for us. The car she described at the dealer matched the add in Autotrader.com exactly, no hidden agenda. It was the cleanest VW GTI wit be the deal for us. The car she described at the dealer matched the add in Autotrader.com exactly, no hidden agenda. It was the cleanest VW GTI with all the options we have seen. We were looking for my son's first car (turns 16 in Aug) and this was the one. We felt like we were all family, Betty has an excellent 'bed side manner', the picture of her w/ my son and his first car priceless. More
My experience at Five Star Ford was great. It was very calming and reassuring to work with Mark because I knew his intentions were honest and helpful. Even though my monthly payments were $15 more with th calming and reassuring to work with Mark because I knew his intentions were honest and helpful. Even though my monthly payments were $15 more with the vehicle choosen at Five Star Ford versus another Ford dealership in the area, it was worth the price to have the quality of service given by all team members I spoke to during my visits. I love my new car and I love the satisfaction of knowing Five Star Ford, Mark, will be with me during the life of my vehicle. More
Doreen Parker is absolutely wonderful. She was very knowledgeable about all the vehicles we looked at. She was also very honest and not so pushy when she was working with us. I will gladly recommend my knowledgeable about all the vehicles we looked at. She was also very honest and not so pushy when she was working with us. I will gladly recommend my friends to go through her when making their next purchase. Five Star Ford is lucky to have Doreen Parker on their staff. More
Carlos was extremely helpful! He was very upfront and honest and I felt like he was genuinely committed to getting me the best deal on my car. It was my first time buying a new car totally on my own, so honest and I felt like he was genuinely committed to getting me the best deal on my car. It was my first time buying a new car totally on my own, so I had many questions. Carlos was very patient and was always available to answer my questions. I will definitely return to Carlos when I buy my next car! More
Excellent customer service. Melvin was great and the finance guy was wonderful also (forgot his name). The vehicle was clean and ready for purchase when we arrived at the dealership. Spent two hours or finance guy was wonderful also (forgot his name). The vehicle was clean and ready for purchase when we arrived at the dealership. Spent two hours or less at the dealership....fastest we have ever purchased a car. Thank you and we would definitely purchase from this dealership again!!! DeCarlos and Kim Hill More