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Five Star Ford

North Richland Hills, TX

4.9
8,476 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,476 reviews

May 17, 2011

My husband and his some had previously purchased autos from Five Star and they both told me to ask for Ollie and Mr Culpepper. Ollie listened to what I was looking for and did not try to sell me somethin More

by grhamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ollie Fry
May 16, 2011

Tony and Five Star Ford have kept me as a long term customer because tony's friendlyness and his unique ability to create a family oriented atmosphere on every visit I make to Five Star Ford wherther i More

by wgreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mellado, Tony Mellado
May 14, 2011

Because it was a great experience, I really enjoyed doing business with Doreen. It was like dealing with a friend, even Bob the manager was very nice and easy to work for the financial part of it! I have n More

by D_symone31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker, Doreen Parker Bainbridge
May 14, 2011

Doreen is an outstanding sales representative. She was very friendly and helpful throughout the buying experience. She followed up on everthing. Went out of her way to answer my questions. Her knowlege More

by jklas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker, Doreen Parker Bainbridge
May 14, 2011

This was my third experience with Justin and Five Star Ford. I came back again because of the great experience I had the first time on my car and the second time on my wife's car. Justin was very knowledg More

by bguffee80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton, Justin Compton
May 11, 2011

We knew right away once we met Betty Watkins this would be the deal for us. The car she described at the dealer matched the add in Autotrader.com exactly, no hidden agenda. It was the cleanest VW GTI wit More

by basehitchamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Betty Watkins
May 10, 2011

My experience at Five Star Ford was great. It was very calming and reassuring to work with Mark because I knew his intentions were honest and helpful. Even though my monthly payments were $15 more with th More

by april8836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster , Mark Lancaster
May 08, 2011

Doreen Parker is absolutely wonderful. She was very knowledgeable about all the vehicles we looked at. She was also very honest and not so pushy when she was working with us. I will gladly recommend my More

by Footballfan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker, Doreen Parker Bainbridge
May 08, 2011

Carlos was extremely helpful! He was very upfront and honest and I felt like he was genuinely committed to getting me the best deal on my car. It was my first time buying a new car totally on my own, so More

by Dnicholson212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlos Hernandez
May 07, 2011

Excellent customer service. Melvin was great and the finance guy was wonderful also (forgot his name). The vehicle was clean and ready for purchase when we arrived at the dealership. Spent two hours or More

by kimlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melvin and (forgot the finance guy)...but he was great also!
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