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Five Star Ford

North Richland Hills, TX

4.9
8,476 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,476 reviews

May 27, 2011

The Internet Sales Team at Five Star Ford in North Richland Hills, TX is GREAT! My husband and I had a very pleasing car buying experience when purchasing our Ford Edge. Daryn was very helpful in li More

by jenbenpylant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryn Harkins, Kelly Blackwell, Anthony in Finance, Kelly Blackwell, Anthony Snyder
May 27, 2011

Mr. Ritter was very knowledgeable and friendly throughout the buying process. He answered several questions, was readily available, and made the process go smoothly. I had researched the Focus a great deal b More

by abarbera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ritter, Chad Ritter
May 26, 2011

The overall dealership experience was good. I'm disappointed in the manufacturers quality control - allowing the vehicle to be shipped with the wrong wheels. The vehicle had to be sent back to the More

by BunnyVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marie Chase
May 24, 2011

My expereince with the Five Star Ford family was both pleasant and productive. They were straight up on my trade in and worked with me on financing. Lee Clanton was very informative and honest with wha More

by danielle67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lee Clanton, Finance Man, other sales staff always making sure that I was taken care of while waiting.
May 23, 2011

Everybody at Five Star Ford was Great and made the whole Everybody at Five Star Ford was Great and made the whole process very easy. Special Thanks to Betty Watkins and Kelly Blackwell. They helped us More

by Cindy Chambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Betty Watkins,Kelly Blackwell,Bob Little and Sam O'Reggio, Kelly Blackwell
May 23, 2011

I like the style I like the make I like all Fords I I like the style I like the make I like all Fords I like the frendless of FIVE STAR FORDS employees I would recommend any new car or truck buyer t More

by wm_bakerr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : MARISA THOMPSON / Internet Sales Manager
May 22, 2011

The service I recieved from Alfred and the gentleman in finance were great. Alfred was not pushey at all, just helpful in answering questions and showing me what I asked for. The sales manager made sure More

by kelsi541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alfred & the gentleman in Finance
May 20, 2011

I used the USAA car buying service to find the vehicle I wanted. David is the only salesman who sent an e-mail response with the truck I wanted and a price quote. All the other dealerships wanted me to set More

by wwswayze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Deger, David Deger
May 19, 2011

I went to Five Star Ford because I heard that they were one of the best Ford dealerships is the nation. I tell you what I am so happy that I went there because I got an awesome deal and they were really h More

by yosahab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton, Daniel Flores, Justin Compton
May 19, 2011

I initially came in to the dealership looking for information but Joe did a great job of listening to me and was able to find the perfect fit on the first visit. The total experience was professiona More

by treader
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Farentelli, Joe Ferrantelli
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