Five Star Ford

I have prurchased over 28 vehicles since 1994 and without a doubt this was one of the best experiences I have had. The organization of the the sales process is great -- from the Hosts/Hostesses that spread a a doubt this was one of the best experiences I have had. The organization of the the sales process is great -- from the Hosts/Hostesses that spread and direct the buyers to the sales folks to the finace are, then to pick up. Justin was Great to work with responding within 15 minutes of my inital inquiry. Kenny moved me through finance as quickly as possible, and yes, hes was able to sell me a couple packages and built the deal. There is no question that I will have the vehicle serviced at your store and will be buying 3 mor vehicles from you by December 2011 or January 2012 at the latest. More

Mark was a true professional, very thorough, knowledgeable and no-nonsense. He handled my trade and made a concerted effort to meet my price point. Financing was pre-approved making the transa knowledgeable and no-nonsense. He handled my trade and made a concerted effort to meet my price point. Financing was pre-approved making the transaction very smooth. I would recommend Mark and 5Star Ford to anyone considering the purchase of a new vehicle. More

David guided us through all aspects of the purchase. He took all the time with us that we needed. He never once looked at his watch giving us the impression that we were holding him up from another deal. took all the time with us that we needed. He never once looked at his watch giving us the impression that we were holding him up from another deal. David also took his time explaing all the features of the vehicle and answering any questions that we had. More

When I went to the dealership I had a dread of buying a new car. The Ford I was driving was 12 years old and I had never had trouble with it. I didn't want to trade because I have a grandson who will soon new car. The Ford I was driving was 12 years old and I had never had trouble with it. I didn't want to trade because I have a grandson who will soon be driving and the Ford would be a great starter for him. The only thing I knew was that I wanted an EDGE. Didn't have any idea what color, what options, or what style. Jason was so patient telling us everything that was available and what he thought we would like with all the info we had given him. He was ready at the drop of a hat to bring forth, even though he had to run to another lot, every color and option that I asked for so that I could drive the vehicle and see if it "fit" me. He was NOT pushy and I think I appreciated that the most! I have never had such a relaxing and , dare I say it, enjoyable time purchasing a car! Thanks Five Star and Jason. You will definately see us again! More

Working with the team at Five Star Ford was awesome, they made purchasing a new ford fusion hassle free and easy. Rick,Daniel, and Lee were amazing they went above and beyond my expectations to make buying a made purchasing a new ford fusion hassle free and easy. Rick,Daniel, and Lee were amazing they went above and beyond my expectations to make buying a new car as pleasant as possible. I will definately buy another vehicle from Five Star Ford and Rick Dike! Thank You all for everything, I Love My New Ford!! More

I was a first time buyer. Aaron made the experience as painless as it could have possibly been. I never felt pressured, and honestly felt that I was getting an excellent deal on my vehicle, a new 2012 Foc painless as it could have possibly been. I never felt pressured, and honestly felt that I was getting an excellent deal on my vehicle, a new 2012 Focus. They even matched a trade in offer I had received from a used car dealer. The finance offices were just as great, not offering a thousand different warranties, but still giving me options. 5 Star Ford in NRH is indeed a 5 Star dealership. More

It was a very good car buying experience. Our Sealeman Robert Wood took us on an extended test drive (on the highway) so we could fully experience the difference between the V6, GT and convertible Mustang Robert Wood took us on an extended test drive (on the highway) so we could fully experience the difference between the V6, GT and convertible Mustang. We learned a lot about the electronics of the car before our purchase. Prior to the test drive, we were on the fence on which one to order, however, after driving all thre models, we were confiedne adn the decision was easy. More

Excellent service. Very informative and thorough. Willing to deal on price. Especially liked that dealer had an employee devoted to showing us how to use the car's electronics, blue tooth, phone inte Willing to deal on price. Especially liked that dealer had an employee devoted to showing us how to use the car's electronics, blue tooth, phone interaction, etc. Financing group and salesman were professional and not too pushy. More

Great customer service and price. They couldn't pay enough for my trade so I took it to Carmax and got what I wanted. The sales person picked me up from carmax took me to the bank and back to the deal enough for my trade so I took it to Carmax and got what I wanted. The sales person picked me up from carmax took me to the bank and back to the dealership to complete my purchase. Very friendly and competent people all around. More

TODAY I HAD THE PLEASURE TO PURCHASE A NEW 2011 FORD ESCAPE FROM JOE FERRANTELLI. JOE IS A TOTAL PROFESSIONAL IN ALL WAYS,PRODUCT KNOWLEDGE,HIS SALES SKILLS ARE GREAT NOT ONLY DID HE MAKE MY WIFE AND ESCAPE FROM JOE FERRANTELLI. JOE IS A TOTAL PROFESSIONAL IN ALL WAYS,PRODUCT KNOWLEDGE,HIS SALES SKILLS ARE GREAT NOT ONLY DID HE MAKE MY WIFE AND I FELL WELCOME HE PUT HIS BEST FOOT FORWARD TO MAKING US FEEL LIKE WE ARE PART OF THE SAM PACK TEAM. DUE TO HIS ABILITY TO GET US THE BEST DEAL WE PURCHASED THE CAR TODAY AND ARE HAPPY TO HAVE RECEIVED SUCH A GREAT DEAL AND ARE EXCITED TO OWN OUR SECOND ESCAPE. WE OWN A 2008 ALSO FROM PACK;S DEALERSHIP IN NORTH RICHLAND HILLS TEXAS. More