Five Star Ford

Sherry Goodwin was tremendously helpful in making this deal happen quickly and the finance person was equally helpful. I needed to get this truck for my son to have to take to college in a matter of two d deal happen quickly and the finance person was equally helpful. I needed to get this truck for my son to have to take to college in a matter of two days and Sherry and her team got it done. More

I would to say that Mr William Perez was a very qualified saleman. He was very kind, quick with his answers when asked. He worked very very hard to meet what I was wanting to pay. He went far and above to saleman. He was very kind, quick with his answers when asked. He worked very very hard to meet what I was wanting to pay. He went far and above to help us out. The next time I am wanting another vehicle I sure hope he is still at Five Star. This was the first time that Five Star has dealed with me.....I have been there 4 times and no one would deal with me and I explained this to Mr Perez and he stated he wanted to be the first person to get my business at Five Star...and he did..So, Mr Perez is a very excellant saleman...Thanks again Mr Perez More

We have been relocating from Europe to the US and had to get two cars. Doreen Parker did a fantastic job throughout the process. We ended up with a 2011 Ford Expedition and a 2011 Ford Taurus. Doreen knows get two cars. Doreen Parker did a fantastic job throughout the process. We ended up with a 2011 Ford Expedition and a 2011 Ford Taurus. Doreen knows what customer service means! 5-Star Ford will be for sure our first choice when it comes to buy an additional car. More

I was very satisfied with service work on a previous vehicle (the one I traded in.) I had a low pressure sales experience when purchasing a certified preowned vehicle. I did not like being pressured by vehicle (the one I traded in.) I had a low pressure sales experience when purchasing a certified preowned vehicle. I did not like being pressured by the financial person to take the extended warranty, security etching, etc. More

This is my second car I have bought at Five Star Ford, and it has been a great experience both times. I feel like I have received a great price both times. This last time, I dealt with the sales manager and it has been a great experience both times. I feel like I have received a great price both times. This last time, I dealt with the sales manager, Rick Dike. Rick is the fairest, friendliest, most professional, and non-pushy person I have ever dealt with in buying a car. I bought a used car this time, and I went in knowing what I wanted and what I wanted to pay. Rick got me a newer model with more options at a better deal then I had expected. I wouldn't go anywhere else. More

We had no intention of actually purchasing a car yesterday---we only planned to start looking at vehicles. We left with two brand new vehicles! This was the best car-buying experience we have ever yesterday---we only planned to start looking at vehicles. We left with two brand new vehicles! This was the best car-buying experience we have ever had! (I have always detested car shopping in the past!) Doreen Parker met us at the curb and made us completely comfortable from the introductions through the syncing of our phones on our new vehicles. Jeff made us comfortable talking about how we could work out payments with which we were comfortable. Mike took us painlessly through the paperwork and ALL made us feel like we were going to be taken care of for years to come. I have already recommended 5-Star Ford AND Doreen to friends. Thank you, Doreen, for showing us how I could pay off the note on my car and get a brand new one. When she asked my husband what he drove and led us to discover he could exchange his F-150 for a brand new one, we were floored! He LOVED his first truck and never expected he might want another, but he is thrilled with his larger, more elaborate truck. In case you couldn't deduce this, we had a great experience with 5-Star! We'll be back and send others!!! More

I was very pleased with my experience with Sam Pack's Five Star Ford. The level of service that I recieved from my salesman and all of the managers involved was impecable and very personal. I would rec Five Star Ford. The level of service that I recieved from my salesman and all of the managers involved was impecable and very personal. I would recommend Sam Pack and Sam Limo to anyone! More

Had a very nice experience at 5StarFord. The CarPro sent me there and the meeting with Terry Rich was very nice. They did not have the truck I wanted on the lot but they found one and the delivey experienc me there and the meeting with Terry Rich was very nice. They did not have the truck I wanted on the lot but they found one and the delivey experience went smoothly. The technical help by Andy on the nav system was first rate. Ollie cordinated the entire shaw and again a very smooth transaction. Thanks to all. More

Bill Andrews explained he had not been with the dealership very long but I found him to be very informative and helpful and he processed the transaction very professionally. dealership very long but I found him to be very informative and helpful and he processed the transaction very professionally. More

Rick Dike, at Five Star Ford, North Richland Hills, Texas, has set the bar high for all sales people! He is kind, understanding, friendly, fair, ethical and professional. He is efficient with his time Texas, has set the bar high for all sales people! He is kind, understanding, friendly, fair, ethical and professional. He is efficient with his time and treats the customer with respect and geniune thoughtfulness. He found EXACTLY the car I wanted in a very short time! Although it took several weeks for me to finally come to the dealership, Rick was patient and kind. He went the extra mile to find the car I needed and took the required time even though he didn't get to eat lunch and it was past time for him to leave for the day. I am completely satisfied with my car and totally amazed at his professional and efficient delivery. I look forward to a long relationship with him and Five Star Ford as I intend to go back for my next new car and send my family and friends as well! Sincerely, Sheila Curry More