Five Star Ford

I had a great experience. William was very helpful and met my needs as well. I'm so excited about my new car and the price is amazing! met my needs as well. I'm so excited about my new car and the price is amazing! More

This is the first Ford we have ever purchased. William was very courteous and professional, yet personable. We looked at 5 Star Ford first, then went all over the D/FW area test driving various vehicles a was very courteous and professional, yet personable. We looked at 5 Star Ford first, then went all over the D/FW area test driving various vehicles and ended up back at 5 Star Ford to make our purchase. The sales person does make a difference. He was helpful in identifying what we were interested in without being overbearing or assuming. We had an excellent experience and we are particular. We are sending business his way because we trust that he will make sure that his customers are completely satisfied. More

This is the first car buying experience in the last 40 years that has been a pleasure. David was very personable and listened to my needs and desires. The process went smoothly from start to finish. All years that has been a pleasure. David was very personable and listened to my needs and desires. The process went smoothly from start to finish. All personnel involved were courteous and knowledgable. More

I got the truck I wanted at a fair price. They had a huge selection with many different options. Originally went to look at the new explorer but ended up with what I really wanted the F150 ecoboost selection with many different options. Originally went to look at the new explorer but ended up with what I really wanted the F150 ecoboost More

Purchased our 1st Ford, after having owned 4 Saturn’s, this dealer ship was suggested to us, and we are glad we went. Good service, great price, was able to mull it over without any pressure; we definite this dealer ship was suggested to us, and we are glad we went. Good service, great price, was able to mull it over without any pressure; we definitely will recommend 5 Star Ford, and Tony Mellado to anybody. Mr Mellado was tremendously helpful, and made us feel at ease. More

I found myself in a situation of having to trade-in my old F150. I used the internet to look for trucks in the DFW area which lead me to Five Star Ford and Sherri Goodwin. After explaining my needs, she old F150. I used the internet to look for trucks in the DFW area which lead me to Five Star Ford and Sherri Goodwin. After explaining my needs, she quickly found several options on the lot. She provided history on each vehicle I was interested in, and answered all my questions. This was a no hassle experience. I made a purchase that day. Sherri's knowledge and great customer service played a big part in my decision to purchase from Five Star. My new (used) truck is great! More

Robert was excellent to work with. I described to him what I wanted,what I didn't want and he accomodated all my requirements. As I had questions along the way-he answered them. Robert picked me up what I wanted,what I didn't want and he accomodated all my requirements. As I had questions along the way-he answered them. Robert picked me up at the airport-a favor I greatly appreciated. Generally, Robert understood what I wanted and was a pleasure to work with. More

Carlos was very homes and straight to the point. He didn't try to "sell" us the car. His philosophy, as we saw it, was "here it is, if you want it ." He seemed sincere and genuine, not someone who ju didn't try to "sell" us the car. His philosophy, as we saw it, was "here it is, if you want it ." He seemed sincere and genuine, not someone who just wanted another sale. Even after the deal was done, he helped is set up our sync and various things. The finance guy, I can't remember his name, was the same way. He was very matter-of-fact, yet helpful. Overall, it was as painless as car buying could be. More

We liked Lee. We got a recommendation to use him as our salesman and that was very helpful. We did not like the way Ford/Fivestar handled our trade-in situation. In 2004 they sold us a flawed engine th salesman and that was very helpful. We did not like the way Ford/Fivestar handled our trade-in situation. In 2004 they sold us a flawed engine that has proven problems, which should have been corrected by recall or notice and then when we go to buy a new Ford F250 you offered us zero- literally $0, for our trade-in. That smells. You sell "value and highest resale" but that is just BS. That diesel should go 300,000 miles without the problems we had and Ford just figured it was our problem and offered us $0 at trade-in when we're buying a new one! The only reason we stayed with Ford instead of buying the Chevy/GMC 2500 or the Ram 2500 was the bed size was bigger - 6'10" (wall to gate) and we needed that. More

They are all very wonderful to work with. Five Star HR hires the very best emplyees. The Employees are truly personal and professional. They make you feel like you are part of the "Family". In Texas, th hires the very best emplyees. The Employees are truly personal and professional. They make you feel like you are part of the "Family". In Texas, that is something to be proud of. Five Star is truly blessed to have such employees. We have had the honor of working with Chad Ritter and Robert Brown. These guys are what Five Star is all about " Customer First". We will continue being repeat customers, because of how Five Star treats and respects the customer. Thank you, Mr. Pack for having such wonderful men and women to do business with. May the Blessing of God be upon you and your staff. Best regards, Bobby and Melinda Tamplin More