Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Repeat Customer! This is the second new car I have purchased from Jeff Smith and 5 Star Ford. My latest one is my dream truck... a black on black beautiful F-150. I co This is the second new car I have purchased from Jeff Smith and 5 Star Ford. My latest one is my dream truck... a black on black beautiful F-150. I could not be more happy with my truck and grateful for the help I got from Jeff. He patiently waited to hear my very specific needs and wants and then guided me exactly towards my dream truck and made it happen. The service and attention I received is far removed from the typical car buying experience. I never felt rushed or pushed into something that I really didn't want or couldn’t afford. Jeff simply educated me and guided me towards exactly what I ultimately love and will drive for a very long time. My entire experience from truck choice, to financing, to accessory selection was smooth, seamless, and easy. I am a Ford guy, and I will NOT go anywhere but 5 Star Ford for my future vehicles. Thank you Jeff and 5 Star Ford! Brett Moody More
Excellent customer service Mr. Edwards "Tut" delivered excellent financial service; no pressure, no non-sense. Have been purchasing new Fords since 1983 and never felt as comfo Mr. Edwards "Tut" delivered excellent financial service; no pressure, no non-sense. Have been purchasing new Fords since 1983 and never felt as comfortable as with Tut. He explained everything in detail with accuracy and ease. Will return to him for my next purchase! My salesman, Jeff, was easy to work with and found me a truck I wanted to buy, not one he wanted to sell me. Gave me choices. No pressure sales. The experience was as if making a deal at the kitchen table. As one who despises dealing with sales people (no offense), this was this absolute best experience I have ever had. Will go back again for future purchases! More
Love My New Car Rick Dike and 5 Star Ford have sold us our last 8 cars. Rick has always made it so easy. He knows exactly what we like. Everyone there is always he Rick Dike and 5 Star Ford have sold us our last 8 cars. Rick has always made it so easy. He knows exactly what we like. Everyone there is always helpful and nice. I have never felt pressured into any purchase. Thanks to Jimmie, we left knowing how all the electronics on our new Escape SYNC3 worked and are able to enjoy the features on this car. Robert Leet in finance was great to visit with and made that process a breeze. All three are really nice guys. They lived up to their name....5 Star More
Great Service Great overall experience buying a vehicle from these people. Very friendly, informative, and really strive to work with you and get a deal done. Defin Great overall experience buying a vehicle from these people. Very friendly, informative, and really strive to work with you and get a deal done. Definitely recommend this dealership. More
Love this Dealership!! Let me start by saying we bought a new truck two years ago from Ken and he went above and beyond to find what I was looking for. This past Saturday, w Let me start by saying we bought a new truck two years ago from Ken and he went above and beyond to find what I was looking for. This past Saturday, we had found a truck at a different dealer and stopped by to see Ken to see if he might have something we liked before going to other dealership. He was with another customer so we decided to go forward and talk to other dealer. After several hours and not sure we wanted to do the deal....I called Ken to see what he could find for me. We then went to another dealer to look and Ken had called to let me know he found two trucks that fit what we wanted. He needed us to get our trade there, so they could work the numbers. Long story short, by the time we got there it was late and we were still able to close the deal by the time they closed! I thank all of the guys who worked diligently to get us into what we wanted! Even though we were all exhausted and the weather was cold and dreary....this dealership has always gone above and beyond for us. We will now wait patiently, the next time we our in need of a vehicle.....because we know Ken and the staff here will get it done as quickly as possible for us! Thank you guys, I can't say enough good things about how your team always takes care of us!! More
Excellent Customer Experience Jeff Smith is a true sales professional! Jeff's attention to detail, follow-up, product knowledge, sincere friendly demeanor and attitude are without Jeff Smith is a true sales professional! Jeff's attention to detail, follow-up, product knowledge, sincere friendly demeanor and attitude are without equal. I highly recommend Jeff Smith. More
Service is Excellent Four years and I have never had any issues with service here. Ron is my go-to guy most times but you're in good hands with their entire staff. Also lo Four years and I have never had any issues with service here. Ron is my go-to guy most times but you're in good hands with their entire staff. Also loved Charlie the shuttle driver. Friendly, prompt, safe. I'm glad I have this dealership close by! More
Truck purchase John Little was a good salesman and didn't harass or bother me during the shopping part of the process. available when needed however. Crystal Sande John Little was a good salesman and didn't harass or bother me during the shopping part of the process. available when needed however. Crystal Sanders was John's team member and was helpful when John was unavailable Jimmy Troung was knowledgeable of his financing and provided options More
Five Star Ford! Great buying process. You can see prices on the internet and they use those prices. Amazing!! There are no hidden fees unless you want to add option Great buying process. You can see prices on the internet and they use those prices. Amazing!! There are no hidden fees unless you want to add options. Jesus was an excellent salesman and I can't say enough nice things about him. If you need a new Ford there is no better place to go than Five Star Ford. Look for Jesus Valles! More
Professional & Knowlegeable Transaction Five Star Ford and Mr. William May, the salesmen who I have previously bought from, makes purchasing an automobile a pleaseant experience. Mr. May is Five Star Ford and Mr. William May, the salesmen who I have previously bought from, makes purchasing an automobile a pleaseant experience. Mr. May is professional, knowledgeable and a no nonsense person who stays on point, knows his product and works for you to obtain the vehicle you desire! He will not only give the positives of what you're wanting, but any negatives that may pop up. He is there to sell you a car, but he is caring and honest in dealing with you. This is our second transaction with him, and probably won't be the last! More