Five Star Ford

Good Professional Service First trip to 5 Star they did not have a used vehicle that would fit my needs. I went back 4 weeks later and they did have the used truck that I wante First trip to 5 Star they did not have a used vehicle that would fit my needs. I went back 4 weeks later and they did have the used truck that I wanted. Doreen was such a pleasure to deal with that I went back and found the truck I bought. (with her help) Friendly Professional service with a personal touch. Tutman experience....Elbert Tut Edwards was great too in the finance office. Great Team they have here at 5 Star Ford! More

Wonderful Sales Experience Chris was fantastic. No pressure and truly cared about picking out the right car for our daughter. He was very patient with us. We were almost to t Chris was fantastic. No pressure and truly cared about picking out the right car for our daughter. He was very patient with us. We were almost to the point of not finding what we really wanted and had told him we were going to head over to our next two choices that morning, which were Honda and Hyundai. Even upon hearing this, he didn't increase the pressure which I really appreciated. I know it's hard to watch a possible sale walk away. He wanted to introduce us to his boss before we left and said it would help him out just to meet him. I was happy to do this because Chris has been so great to work with. While he visited with his manager, they worked out what Chris knew would put us over on the sale. The car we wanted did not have a backup camera and that was a make/break for us. Once they offered to include an after market camera, we were sold. Chris was a great closer, found the one thing that would secure us not leaving, and made it happen. This is our first Ford and I would buy again from Chris in a heart beat! More

Amazing Dealership! Nice people! Definitely recommend! Bought my dream car here! Very easy experience! Sales person was Bob Nemri great salesperson! Definitely recommend buying your car here! Awesomeness!! Bought my dream car here! Very easy experience! Sales person was Bob Nemri great salesperson! Definitely recommend buying your car here! Awesomeness!!!!!!!!!! Buy a car here!!! You will not be disappointed! More

Explorer purchase with Alfred Alfred was very helpful & willing to work with us in the trade In Of our Edge for an Explorer. Listened to us & was understanding to our wishes! Would Alfred was very helpful & willing to work with us in the trade In Of our Edge for an Explorer. Listened to us & was understanding to our wishes! Would deal with Alfred again. Very knowledgeable about Ford products. More

Awesome BRIEANNA.LOPEZ was AWESOME in assisting my family and I..Great dealership.. I was looking for a second car and did not like my potential findings,b BRIEANNA.LOPEZ was AWESOME in assisting my family and I..Great dealership.. I was looking for a second car and did not like my potential findings,but Brieanna Lopez and her changed my mind very quickly.. More

Just completed our third Ford Escape Purchase Many, many thanks to Sam Limo on our third purchase from him in 3 years! He takes such great care of us, even handling stuff for us while we had to t Many, many thanks to Sam Limo on our third purchase from him in 3 years! He takes such great care of us, even handling stuff for us while we had to travel out of town. Our experiences with the Finance manager Anthony Snyder, after market Sam Oreggio, and our Sync Manager, Jammie Mathews were excellent as well. Thank you, again, for a great purchase experience. PS. I don't like the phrasing of the last question. I've never felt that any of the sales or service people did not put my interests first. It's why we purchase AND service our Ford vehicles at Five Star NRH. More

Great first car buying experience. I needed to get a new car and fast. Five Star Ford offered me a great deal. Bob showed me a good quality car for a good price. The financing and paper I needed to get a new car and fast. Five Star Ford offered me a great deal. Bob showed me a good quality car for a good price. The financing and paperwork signing process was painless! More

Great experience I needed a car and knew exactly what car I wanted. Mario was accommodating and helped me get the best deal possible. I had a great experience that was I needed a car and knew exactly what car I wanted. Mario was accommodating and helped me get the best deal possible. I had a great experience that was quick and hassle-free. I would recommend anyone looking for a vehicle to go to Five Star Ford and talk to Mario. More

Great service Always enjoy the dealership and the Quaility of service provided. Sales, finance and service are awesome. This is my second truck to purchase and en Always enjoy the dealership and the Quaility of service provided. Sales, finance and service are awesome. This is my second truck to purchase and enjoy the low pressure no hassle sales approach. More

Never Knew It Would be this easy!!! As a woman, I really hate to try to buy a car. But I was met near the door by Danny Trauth. The entire experience was WONDERFUL! He listened to what As a woman, I really hate to try to buy a car. But I was met near the door by Danny Trauth. The entire experience was WONDERFUL! He listened to what I was needing, and the amount that I could afford to pay. He was able to match my needs to 5 different cars/SUV's so I had a selection before I did a test drive. He is so polite and respectful that really impressed me. I think we all thought great customer service died years ago. Not at 5 Star and definitely not with Danny. He walked me thru the entire process of financing and I was in and out much quicker than I thought driving my NEW CAR!!! At other dealerships no one ever asked me what I needed and what I wanted. But he listened to me, and matched me to the right car- even the color! I will never go any place else after this experience. We will be needing a new truck within a year and I know Danny will be who we will see. More