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Five Star Chevrolet

Carrollton, TX

4.9
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,386 reviews

April 15, 2023

Excellent purchasing experience for our 2015 Nissan Rogue. From the moment I found the car on the internet for my granddaughter, Lloyd Facen was quick to respond and took care of all of our needs. A s More

by e2ortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt (used cars), Jimmy Patel
Apr 15, 2023 -

Five Star Chevrolet responded

Congratulations, e2prtiz, on your Five Star Chevrolet purchase. 100% customer satisfaction is important and we continue to be available for your vehicle questions at 972-389-6700. Call on us again. Thank you, Alan Brown, General Manager

April 12, 2023

Outstanding dealer very professional and very responsive to all questions. No run around just honest dealing. More

by dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob boug
Apr 13, 2023 -

Five Star Chevrolet responded

Congratulations, Dave, on your Five Star Chevrolet purchase. Customer satisfaction continues to be a priority, so call Lee and our staff at 972-389-6700 when you have future vehicle questions. Thank you for rating your shopping experience. Best Regards, Alan Brown, General Manager

April 09, 2023

The whole team was super helpful, very welcoming, and overall amazing. Everyone made the process super easy. I will definitely be coming back for all of my vehicle needs. More

by mirandabarela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Five Star Chevrolet responded

Hello mirandabarela, We appreciate knowing you enjoyed your Five Star Chevrolet shopping experience. Thank you for sharing your feedback. We continue to be available for your new vehicle questions at 972-389-6700. It will be great to see you when you need us in the future. Best Regards, Alan Brown, General Manager

April 07, 2023

Went in for a simple oil change and left the dealer with all my questions answered regarding future service requirements. Amanda addressed all my questions and is the reason I keep coming back. I highly More

by EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Five Star Chevrolet responded

Hello EC, We hope to answer all of your future vehicle questions, too. Don't hesitate to contact Amanda and our service team at 972-389-6700. We are here to help you enjoy your vehicle at Five Star Chevrolet. Thank you for your feedback and business. Sincerely, Chris Selbach, Service Director

April 02, 2023

Great and respectful service I would thank Christian for letting me know the status on My traverse More

by Loremend68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
Apr 03, 2023 -

Five Star Chevrolet responded

Thank you, Loremend68, for being a valued Five Star Chevrolet service guest. When you need advice from Amanda or Christian, reach out to 972-389-6700. It is our pleasure to answer your vehicle questions. Safe travels, Chris Selbach, Service Director

March 31, 2023

I'm very happy with the work done. I will return in future for service. More

by Anthony Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Galan
Mar 31, 2023 -

Five Star Chevrolet responded

Hello Anthony, We appreciate your business at Five Star Chevrolet and we look forward to seeing you again. When you need Manny or my advice, reach us at 972-389-6700. Helping you fully enjoy your vehicle is important to us. Thank you for your feedback, Chris Selbach, Service Director

March 31, 2023

Jessy was excellent great service and attitude thank you very much Jessy we see you soon More

by Emilio.chibli
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Five Star Chevrolet responded

Hello Emilio, It is great to know you found working with Jessy and the Five Star Chevrolet service team 5-star worthy. We hope to continue hearing from you at 972-389-6700. Count on us for all of your vehicle's care. Thank you, Chris Selbach, Service Director

March 31, 2023

Cool place to go and buy a new vehicle. Great people to be around every time!! More

by Jquin1064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Five Star Chevrolet responded

Congratulations, Jquin1064, on your Five Star Chevrolet purchase. Don't hesitate to give Lloyd or me a call at 972-389-6700. When you have questions about your new vehicle, we are here to share our advice. Thank you, Alan Brown, General Manager

March 30, 2023

The service team is excellent and I appreciate the help and information you shared with me during my visit, Thank you Amanda for your support and excellent service. More

by redhawk3011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Five Star Chevrolet responded

Hello redhawk3011, We appreciate serving you in the Five Star Chevrolet service department. When you need vehicle advice, we encourage you to call 972-389-6700. Keeping you knowledgeable about your Chevy is a priority. Thank you for your business and review, Chris Selbach, Service Director

March 30, 2023

Jr Lopez, fue muy amable y me mantuvo al tanto de como estaban trabajando en mi suv More

by Virisanch.28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr lopez
Mar 31, 2023 -

Five Star Chevrolet responded

Gracias por reconocer a JR y Five Star Chevrolet, Virisanch.28. Mantenerlo informado sobre su vehículo es importante para nuestro equipo de servicio. Llámenos al 972-389-6700 en cualquier momento. Cuídate, Chris Selbach, director de servicio

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