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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,386 reviews

September 08, 2023

Found was I was looking for and everyone was very helpful, and they took extra time to help us with what we need it More

by Angelica Alvarado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2023 -

Five Star Chevrolet responded

Congratulations Angelica, on your vehicle purchase at Five Star Chevrolet. Joe and our team remain available for your questions at 972-389-6700. Call us with technical or care questions any time. Thank you for your business, Alan Brown, General Manager

September 08, 2023

I have taken my vehicle to service a few times and the service that I have received is excellent I really recommend Five Star Chevrolet for any service that your vehicle might need. Great Service overall More

by Gtellez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
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Sep 09, 2023 -

Five Star Chevrolet responded

Gtellez, We are grateful to help with your vehicle's care at Five Star Chevrolet. Thank you for recognizing JR and don't hesitate to call 972-389-6700 with questions. We are here for you. Take care, Chris Selbach, Service Director

September 03, 2023

Everyone was so nice and friendly. I felt like I had been a customer all my life. I will be coming back for my next vehicle. More

by dalsmithtx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan in sales.
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Sep 04, 2023 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, dalsmithtx! We hope you will be a customer for years to come. Call us at 972-389-6700 with questions about your new Chevy. We are here to continue serving you. Thank you, Alan Brown, General Manager

September 01, 2023

As always, thanks for the fast turnaround time, early morning greetings & getting to meet new faces. More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Lopez
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Sep 02, 2023 -

Five Star Chevrolet responded

Thank you, Coachtonya.young, for recognizing Rosa, JR, and the Five Star Chevrolet service department. We genuinely hope to have the privilege of serving you again and exceeding your expectations. Call on us again at 972-389-6700. Best regards, Chris Selbach, Service Director

August 30, 2023

Ambukka and Amanda were both friendly & prompt. They made sure to take care of me and that the noise in my car was addressed. More

by Hugo Prieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Ambukka
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Aug 30, 2023 -

Five Star Chevrolet responded

Ambukka22, Thank you for rating your Five Star Chevrolet service visit. Customer experience is a priority with our service team. Call on Amanda and Luis again at 972-389-6700. We want you safe during your travels. Take care, Chris Selbach, Service Director

August 29, 2023

Brian in service is amazing. Hands down best service advisor. Turn around was insanely fast for a transmission replacement. Couldn’t be happier. Brian made sure I was golden no m More

by Jonellis51194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Five Star Chevrolet responded

Hello Jonellis51194, At Five Star Chevrolet, we're here to support you every step of the way, whether you need assistance with maintenance, have any questions, or are considering another vehicle in the future. Our dedicated team is committed to ensuring your satisfaction and making your automotive journey as smooth and enjoyable as possible. Brian and our team look forward to hearing from you again at 972-389-6700. Thank you, Chris Selbach, Service Director

August 29, 2023

As always, good customer service, very friendly staff, very professional, it is always a pleasure to take my car to the agency. More

by Vicmag1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Detaverier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Five Star Chevrolet responded

Hello Vicmag1973, We appreciate helping with your vehicle needs at Five Star Chevrolet. Whenever you need our advice, call 972-389-6700. We will be ready to assist. Thank you for your endorsement. Take care, Chris Selbach, Service Director

August 28, 2023

Most of the deal was done by phone or text. Every thing went smoothly and easily. More

by Roger Shadix
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Aug 29, 2023 -

Five Star Chevrolet responded

Hello Roger, Thank you for shopping at Five Star Chevrolet. Your endorsement and business inspire us to continually improve and deliver the best possible service. If there's anything you need or any way we can assist you further, please don't hesitate to reach out to Chad and our staff at 972-389-6700. Your complete satisfaction is the goal. Take Care, Alan Brown, General Manager

Aug 30, 2023 -

Roger Shadix responded

I thought I gave him a five star rating. That was my intention. Please change my rating to five star. Sincerely, Jack Shadix

August 26, 2023

Great people to work with very knowledgeable. . friendly and understanding of my needs.. would definitely buy there again More

by doroughang64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
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Aug 26, 2023 -

Five Star Chevrolet responded

Hello doroughang64, We're delighted to hear that you've had a positive experience with us at Five Star Chevrolet. Your kind words in your review truly motivate us to continuously strive for excellence for all our valued customers. If you have any questions, please don't hesitate to reach out to us at 972-389-6700. We're here to support you even after the purchase. Thank you, Alan Brown, General Manager

August 26, 2023

Jessy is a great service advisor. We're always pleased after taking our truck to Sam Pac Chevrolet! Her customer service is always superb. More

by Tallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

Five Star Chevrolet responded

Hello Tallie, Your endorsement of Jessy, Rosa, and the Five Star Chevrolet service team is very much appreciated. Customer care is a priority and we look forward to serving you again. Please reach Jessy at 972-389-6700 to schedule your next appointment. Thank you, Chris Selbach, Service Director

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