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Five Star Chevrolet
Carrollton, TX
1,386 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,386 reviews
October 07, 2023
I have been taking my cars to there for many years because of the service and will continue because of the service and will continue More
by Robert loza 0206
Employees Worked With
October 03, 2023
My overall experience with this dealership was awesome; and I look forward to developing a long-term relationship for future service/repair needs. Thanks for servicing my vehicle!! and I look forward to developing a long-term relationship for future service/repair needs. Thanks for servicing my vehicle!! More
by dorothywright70
Employees Worked With
JR Lopez
September 27, 2023
Scheduled service ahead and received reminders. Personnel was courteous and did not find that I was asking too many questions. Pleasantly surprised that all work was done in a timely manner. Appre Personnel was courteous and did not find that I was asking too many questions. Pleasantly surprised that all work was done in a timely manner. Appreciated the fact of Lyft service from and to dealership as we are a 1 vehicle family. May consider this dealership for all our service needs in the future. More
by SERVICE MINDED
September 25, 2023
Excelente servicio y amabilidad de todo su personal Durante mi visita muchas gracias les doy un 10 Durante mi visita muchas gracias les doy un 10 More
by Ugaldejuan313
Employees Worked With
September 23, 2023
Another great experience, Amanda was fantastic as usual and Rosa was once again excellent accommodating the service schedule need, both are excellent ambassadors for the brand. I regulary recommend the dea and Rosa was once again excellent accommodating the service schedule need, both are excellent ambassadors for the brand. I regulary recommend the dealership from sales to service to friends and business associates. More
by STEVE07121
September 22, 2023
Great service, great communication and staff was professional. Would highly recommend them to all Chevy owners. professional. Would highly recommend them to all Chevy owners. More
by Jody
September 20, 2023
They took good care of my vehicle asap very satisfied things went smoothly I will always take my vehicle there for all repairs things went smoothly I will always take my vehicle there for all repairs More
by Prettylady
September 20, 2023
Ladies and Gentlemen if you are looking for a New or Used vehicle, please stop by 5 Star Chevrolet in Carrollton. Quality customer service and they treat you like family. Please ask for LLoyd Facen for your vehicle, please stop by 5 Star Chevrolet in Carrollton. Quality customer service and they treat you like family. Please ask for LLoyd Facen for your next purchase. The process is easy and you will be very happy you made that decision. Thank you Five Star Chevrolet! More
by vcabrales21
Employees Worked With
September 09, 2023
I hade a bad experience back in June helping my daughter get a car. I have already gotten 2 cars from 5 star with no issues. I'm not going over the whole story again. My thing is now why keep emailing me on get a car. I have already gotten 2 cars from 5 star with no issues. I'm not going over the whole story again. My thing is now why keep emailing me on the issue have me say Everything that happened. Act like you care and in confidence that you are going and willing to help resolve the issue. To not doing anything at all at the end. You still want to continue the bad customer service. I had to tell my son NO we ate not going there cause he's ready for a car if they truly ment that they cared on helping and resolve the issue. Stay true to give the money they said they would pay me for then I would have taken him. BAD CUSTOMER SERVICE AND THEY DONOT STAY TRUE TO THERE WORDS. More
by j.jaramillo58
