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Five Star Chevrolet Cadillac Buick GMC

Warner Robins, GA

4.5
440 Reviews
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495 Watson Blvd.

Warner Robins, GA

31093

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Showing 440 reviews

February 11, 2021

GREAT EXPERIENCE, JONATHON PORTER DID GREAT JOB, I WAS ABLE TO PUT THE TRUCK ON HOLD UNTIL I COULD GET UP TO GET IT DROVE FROM FLORIDA AND WILL DO IT AGAIN FOR OUR NEXT VEHICLE. DILLON DID GREAT JOB CLOSI More

by John Osborne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SALES JONATHON PORTER, FINANCE DILLON AND SALES MGR ZACK WILLIAMS
Feb 12, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for the great review, John! We are so pleased to see that Jonathan, Dillon, and Zack all went the extra mile for you. Congratulations on your new Silverado Duramax; Five Star Cadillac of Warner Robins welcomes you back at any time!

February 08, 2021

Good Morning Five Star Dealership, Because of Mr. Johnny and Mr. SPANKY and the finance Dept. was great. I purchase a 2019 Chevrolet Colorado from Mr. Jonny and was treated very good and when my grandson More

by elgin.bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr.Johnny,and Mr.Spanky (Great People)
Feb 09, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Bryant, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Johnny and Spanky went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your 2019 Chevrolet Colorado! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

January 31, 2021

Only problem I have when you buy a car. They should show some kind of appreciation with some type of gift but it's nothing. More

by Blessed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for the positive review! We will be sure to share your feedback with our management team. If Five Star Chevrolet Cadillac Buick GMC can be of future service, please be sure to let us know. Congratulations on your purchase!

January 30, 2021

Shame on me for trusting people to do the right thingI Shame on me for trusting people to do the right thing I specifically DID NOT Warranty and "Free" oil changes. And I got the warranty card about 3 we More

by kirkarnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Denzell
Jan 31, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, Thank you for taking the time to share your feedback regarding the warranty at Five Star Chevrolet Cadillac Buick GMC. I would greatly appreciate the opportunity to look into this further. At your earliest convenience, please reach out to me directly. I look forward to hearing from you. Best, Jeremy Shaughnessy General Manager jeremys@fivestaronline.net

January 23, 2021

I came to the dealership to shop around for a new car. I looked at the Buick Envision and was quite impressed! The sales associate who helped me a great deal was Ray Boyd. I am impressed with the caliber of More

by Larrybarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Boyd
Jan 24, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to write about your experience with our Sales Department here at Five Star Chevrolet Cadillac Buick GMC. I am very happy to see that our team made the buying process easy for you!

January 19, 2021

The service department was excellent can't remember his name sorry but he was wonderful. He knew I was nervous using g a new dealer since my other dealer was with them 15 years More

by paltman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember his name no by
Jan 20, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thanks for sharing your excellent feedback for our Service Department at Five Star Chevrolet Cadillac Buick GMC! Feel free to reach out if we can help with anything else.

January 12, 2021

The offered Courtesy car wash for this country life girl was the extra mile service that made my day that day. Thank you so much!!! More

by Amy York
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Grube
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Claiborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us at Five Star Cadillac of Warner Robins and we hope that you will continue to visit us!

January 12, 2021

I recently leased a 2021 Buick Enclave from Five Star Chevrolet and my Sales Professional was Mr. Denzel Rawls. He was excellent during the entire process. He took his time to make sure everything was ac More

by larris.wright25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for the wonderful review! We are delighted to know that you had a great experience working with our Sales Department. We are always here for you should you need any further assistance.

January 06, 2021

It's a great place to purchase and service your vehicle. Everyone there is nice especially Drew in service and Kevin P. In sales. Go there you won't be disappointed. More

by Lafonda Vason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew
Jan 06, 2021 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for the great review, Lafonda! We will be sure to pass along your feedback to Drew and Kevin. Your recommendation of Five Star Cadillac of Warner Robins is truly appreciated; we look forward to working with you again.

December 30, 2020

Five Star responded very quickly to my internet inquiry, Johnny called and determined precisely what my desired trim level and options, within 30 minutes he had found the perfect Truck with everything I wan More

by carl.carhuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Wade
Dec 31, 2020 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi Carl, Thank you so much for sharing what a great experience you had with our team at Five Star Chevrolet Cadillac Buick GMC for your truck. Happy driving!

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