Five Star Albany Chrysler Dodge Jeep Ram

I was satisfied with my service I was able to bring my vehicle back after a week when a small problem occured and the dealership fixed it vehicle back after a week when a small problem occured and the dealership fixed it More

I began my purchase experience online. After more than a week of cybershopping, I settled on 5-Star Albany Hyundai! The salesperson, Kiersten Williams, was super professional and committed After more than a week of cybershopping, I settled on 5-Star Albany Hyundai! The salesperson, Kiersten Williams, was super professional and committed throughout. She was supported by sales management--John Holloway--who went so far as to open up an hour early to accommodate our traveling schedule and did everything possible to ensure a smooth purchasing process. Finally, the out-the-door cost negotiating was the most efficient and virtually painfree I've ever experienced. Finance officer, Amir Carter, conducted what I consider the most difficult & taxing segment of the car buying experience flawlessly. He presented credibly and with across-the-board transparency throughout. Five Star Albany has "lifed" my opinion of car dealerships as a whole. As to my purchase: 2024 Hyandai Elantra Ltd. Purchased for 15-year-old grandson. This has got to be the SAFEST CAR available & perfect for teens & emerging learning drivers! It has every safety and protective feature one can think of! It not only checked all of my boxes, it also created its own boxes & checked them too! More

I purchased a car online. The add said runs and drives as it should. As is I can take it if runs and drives as it should. But when I got the car the very first time I drive it The add said runs and drives as it should. As is I can take it if runs and drives as it should. But when I got the car the very first time I drive it the transmission slipping second to third gear. The check engine light was on also for the catalytic converter. Also the dealership didn't send me the tag and registration. I reminded them before the car was picked up to have the tag, and they said ok. The day the car arrived no tag. I called when I didn't get it and they said they didn't give it to the driver and they would overnight it, and i specifically said not 2 day. Next day comes no tag. Now its sunday I've had the car 3 days and cannot drive it. It comes Monday they 2 day shipped it. They lied, and I kept my messages. I would have not paid 4500 for a car with a bad transmission. More

Joseph Marshall is the best car salesman I could ask for got me out in good time. got me out in good time. More

Terrible service department. Made a service appointment to be told it would be 7-10 days before they could diagnose the problem. No vehicles available for loan while waiting for Made a service appointment to be told it would be 7-10 days before they could diagnose the problem. No vehicles available for loan while waiting for warranty work to be done. More

Ms.Marian Harris went above and beyond, she was very considerate, helpful and also took time to make sure I got what I needed pertaining to a vehicle! This was one of the best experiences I’ve ever had considerate, helpful and also took time to make sure I got what I needed pertaining to a vehicle! This was one of the best experiences I’ve ever had with any dealership and I would highly recommend anyone to go. She didn’t treat me as a customer she treated me as family and that spoke volumes to me as a customer. Great personality, honest and wonderful salesperson! More

Amazing customer service! John Holloway was great to work with. He made the entire process go smoothly from start to finish! I would highly recommend Five Star in Albany, GA John Holloway was great to work with. He made the entire process go smoothly from start to finish! I would highly recommend Five Star in Albany, GA to anyone! More

Absolutely love the truck I purchased as my first RAM ever! My Sales professional John Holloway was great to work with as well as Amir for speedy service and delivery. ever! My Sales professional John Holloway was great to work with as well as Amir for speedy service and delivery. More

This team is great! Marian was amazing.! From start to finish she really worked hard at getting the right vehicle for me at the right price. Thanks ! Marian was amazing.! From start to finish she really worked hard at getting the right vehicle for me at the right price. Thanks ! More

They were very professional especially the sales lady I dealt with.Mrs.Marian was very nice and professional with me.I would definitely recommend Five Star in Albany,Ga.Thanks 🙏👍👍👍👍 dealt with.Mrs.Marian was very nice and professional with me.I would definitely recommend Five Star in Albany,Ga.Thanks 🙏👍👍👍👍 More