Fitzgerald GMC Rockville

My frustration is with GMC service and not the service team. The rating is for GMC service. My SUV has been in service for more than a month for the forward collision sensor. GMC keeps giving the servi team. The rating is for GMC service. My SUV has been in service for more than a month for the forward collision sensor. GMC keeps giving the service manager different techniques to repair the issue. My hope is that GMC will provide the correct guidance sooner than later. I'm sure the Fitzgerald service team is ready to return my vehicle just as much as i am ready to get it back. Its puzzling to learn it requires this much time to repair a sensor. I received the email requesting feedback on the service, which I don't understand because my vehicle is still in service. Please be sure GMC gets my feedback. More

Worst experience ever. Advisor Eldad Berhanu gave me wrong information about my truck warranty. And gave me a nonsense excuse to no check/fix the issue, i basically waste m Advisor Eldad Berhanu gave me wrong information about my truck warranty. And gave me a nonsense excuse to no check/fix the issue, i basically waste my time coming to this dealership More

El personal muy amable en principal el vendedor que nos atendió Víctor Quintanilla nos explicó paso a paso todo el proceso excelente trabajo atendió Víctor Quintanilla nos explicó paso a paso todo el proceso excelente trabajo More

El personal muy amable y Víctor Quintanilla muy atento nos explicó paso a paso todo el proceso le doy un 10 nos explicó paso a paso todo el proceso le doy un 10 More

This has been by far the worst experience I’ve ever had at a dealership. I drop my car off for service took them over a month to fix simple things. When I go to pick it up they didn’t even fix what I dropp at a dealership. I drop my car off for service took them over a month to fix simple things. When I go to pick it up they didn’t even fix what I dropped it off for and the service rep lied and said they fixed it when clearly they didn’t. They didn’t fix multiple things.i drove out my way to this dealership due to previous experiences I’ve had with them but they’ve gone down hill. Service is horrible. More

I have always appreciated the thoroughness of Fitzgerald technicians. I can count on them for an honest examination of my car. technicians. I can count on them for an honest examination of my car. More

Good job. I bought my car from Fitzgerald and I never take my car for service or oil change in other places than Fitzgerald. My car is in good condition. I bought my car from Fitzgerald and I never take my car for service or oil change in other places than Fitzgerald. My car is in good condition. More

Cars qualité 10/10 peaplo that wirk there are very kind and respectfol car prices its perfect . and respectfol car prices its perfect . More

I had a great experience at Fitzgerald in Rockville. My salesman, Tom, was attentive, knowledgeable, and genuinely helpful throughout the entire process. He took the time to thoroughly review my new car My salesman, Tom, was attentive, knowledgeable, and genuinely helpful throughout the entire process. He took the time to thoroughly review my new car with me, and I appreciated how patient he was in answering all of my questions. Tom addressed every concern using both his personal experience and his extensive knowledge of the vehicle, which made me feel confident in my purchase. The entire staff was friendly and professional, making the experience even better. I highly recommend anyone considering buying a car to visit Fitzgerald in Rockville and ask for Tom—you’ll be in great hands. More

I had an intermittent trailer wiring issue pop up, and Noel in the service department was extremely helpful testing the vehicle and sending me the service bulletin that made helped me look at the trailer Noel in the service department was extremely helpful testing the vehicle and sending me the service bulletin that made helped me look at the trailer side of the problem More