Findlay Toyota - Service Center

Daniel Lopez took care of finally getting my second key fob. I kept getting the run around when I would call or email asking for the fob. I bought the car on May 4, 2024 and called the dealership several t fob. I kept getting the run around when I would call or email asking for the fob. I bought the car on May 4, 2024 and called the dealership several times asking for my second key fob. Finally I called Toyota customer service and to my surprise they said my key fob was at Findlay Toyota. I jumped in my car and drove over there. When I talked to the service guy he said my second key had not been ordered. So I showed him the case number. :) with that he was able to find me a key fob. Then I was told I was actually getting someone else’s key and that Findlay was going to order another customer a key using my vin number. ??? Not sure what that is about but I’ve now got both my keys so I’m happy. One of the funny things about this is that when I traded my old Avalon in to buy this vehicle I was pressured to go home immediately and get my second key to Findlay that day. This was after being at the dealer for 6 hours haggling over the terms of my new purchase. I was exhausted and had dinner reservations that I was rushing to get to. Like really? I had to rush to bring my 11 year old key to them but it was ok for them to make me wait 4 months for my second key? Not really sure I’ll deal with Findlay again. There’s another Toyota dealer across town. It’s a lot further away but I don’t get the runaround from them. More

Great communication but if I have an appointment I shouldn’t be in a 3 hour wait line. I’m glad they got me in quicker. shouldn’t be in a 3 hour wait line. I’m glad they got me in quicker. More

Maverick Bodner my service consultant did a very well explanatory issue about my cars. And gave me a 100% service which I am satisfied if you need to call me to confirm my survey. You can call me (702)30 explanatory issue about my cars. And gave me a 100% service which I am satisfied if you need to call me to confirm my survey. You can call me (702)302-6396 that’s my direct line thank u very much More

Customer service experienced was great everything since I got there everyone are a team prayer i just want say thank you. got there everyone are a team prayer i just want say thank you. More

Very satisfied service is outstanding from the beginning to the end! Highly recommend Findlay Toyota! Emilio one service Rep. to the end! Highly recommend Findlay Toyota! Emilio one service Rep. More

Brian Short goes out of his way to make the customer is satisfied when they leave. Had a problem with my park brake not holding. He jumped in and kept me informed on the progress on the fix. He took me for satisfied when they leave. Had a problem with my park brake not holding. He jumped in and kept me informed on the progress on the fix. He took me for a test drive to make sure my concerns were addressed and I was happy with the outcome. Findlay has genuine person that cares about the customers satisfaction. More

Great service with a great atmosphere could not ask for something better. Will only go to you something better. Will only go to you More

Phil Crabtree is great! Nothing else to say. I don’t need 15 words. I only needed 4. Nothing else to say. I don’t need 15 words. I only needed 4. More

Easy Service appointment scheduling and my Vehicle was in and out Within promised service time. in and out Within promised service time. More

I drive over 10miles due to the great customer service I receive at Findley! I actually live 5 minutes from the Sahara dealership. receive at Findley! I actually live 5 minutes from the Sahara dealership. More