Findlay Downtown Toyota Spokane

Great experience with dealership. Great people. After decision to purchase the time it took was long. Would figure out how to take my family to dinner whil experience with dealership. Great people. After decision to purchase the time it took was long. Would figure out how to take my family to dinner while the paperwork was taken care of. More

Tom Campos ( salesperson ) was terrific!! The most important thing to me when purchasing a new car is the integrity of the salesperson who takes care of me, more so than the dealership. My pre The most important thing to me when purchasing a new car is the integrity of the salesperson who takes care of me, more so than the dealership. My previous new 2004 Prius was involved in a accident so I purchased a used 2006 Prius that was available. Now I decided it was a good time to move on and retire the 06 Prius. We stopped by the used lot to see what Priuses were there since the 04 and 06 Prius had served us so well. The salesperson who received us was Tom Campos. In short, Tom is very good at listening and understands the value that the customer places in each car. With no encouragement ( pressure ) from Tom, we went back to him the next day and purchased a new 2015 Prius from him because he is very honest and presented me with all the accurate information allowing me to decide that my personal value is met by the purchase of this new 2015 Prius. You can't escape Tom, he is right. All my purchases and service have been done with Larry Miller Toyota Spokane. They have been excellent in all respects. More

Outrageous Cost of Prius Headlight Fix Certainly not the dealership's fault, but outrageous expense associated with what should be a simple task of replacing a headlight is unacceptable. I Certainly not the dealership's fault, but outrageous expense associated with what should be a simple task of replacing a headlight is unacceptable. I can replace the entire headlight in a GMC SUV in my garage at home. But you have to take the bumper off of a 2007 Toyota Prius to replace a headlight. No one told me that when I was buying the car. Toyota should either re-engineer this ridiculous system or simply charge a low, flat feel for the service. I cannot believe that the cost of replacing a simple bulb/headlight involves such high labor costs. THIS IS NOT RIGHT. Toyota should make this right. More

OEM mirrors After a snafu with the first parts shipment, the dealership redeemed itself well with this installation. Would have liked an informational sheet with After a snafu with the first parts shipment, the dealership redeemed itself well with this installation. Would have liked an informational sheet with the mirrors. More

Exceptional Service Visited a few dealerships while shopping for a new car. After leaving the first few I did NOT want to even continue looking but am so glad I stopped a Visited a few dealerships while shopping for a new car. After leaving the first few I did NOT want to even continue looking but am so glad I stopped at this one! Everyone who helped me was great and I was able to get a much better deal than I expected. More

Excellant Chris & Nick manager always treat us professionally. I have also brought my daughter's "Honda" to be serviced by toyota. never go back to honda mill Chris & Nick manager always treat us professionally. I have also brought my daughter's "Honda" to be serviced by toyota. never go back to honda miller service ever again and passed the word to all my friends. More

Exception service through great communication I have used the other Toyota dealer in town with poor results and misleading information about my vehicle. From the moment I started this service call I have used the other Toyota dealer in town with poor results and misleading information about my vehicle. From the moment I started this service call until the time I picked it up I had the best communication with the service lady telling me what was great and what was needing fixed. It was ethical and for the first time in a long time I got the service I requested and a price that was reasonable. The most important part was there was no "If you don't fix this you will be sorry" speech and I was informed on things that will need to be fixed and the time frame that it should be done. Thank you for great integrity! More

New purchase We knew the year, make and model of vehicle we wanted (2015 Toyota Tacoma long bed double cab) and we were shown the exact vehicles that fit what we w We knew the year, make and model of vehicle we wanted (2015 Toyota Tacoma long bed double cab) and we were shown the exact vehicles that fit what we were looking for. We test drove one and in about 30-45 minutes drove it home! It was very quick and easy and everyone was very friendly. One of the best brand new vehicle purchases so far! More

Mo was great and so is the Rav4 ! We dealt with Mo Thompson regarding our new Rav4. He was gracious and friendly. He knew his product and explained all of our options. There was no und We dealt with Mo Thompson regarding our new Rav4. He was gracious and friendly. He knew his product and explained all of our options. There was no undue pressure and I couldn't recommend seeking him out enough. The next time we are in the market for a car, we will definitely look him up. More

Great experience and I can't believe the amount of contact that I've had from everyone wanting to make sure that I was happy with my purchase. I've talked with other and I can't believe the amount of contact that I've had from everyone wanting to make sure that I was happy with my purchase. I've talked with other people the have purchased autos and I'm the only one with the great follow up. More