Findlay Cadillac - Service Center

Good service and communication, the waiting place is clean and the let you know asap when you’re car is ready clean and the let you know asap when you’re car is ready More

Ricardo my service rep. was great to work with. His timing for the service was right on. . To me the service tech appeared to be very thorough on their inspection of the veh was great to work with. His timing for the service was right on. . To me the service tech appeared to be very thorough on their inspection of the vehicle. I have always tried to service my car with the brand of car with the same car brand dealership counting on their knowledge and training of that brand of car. More

Excellent service, recall accomplished quickly and efficiently. Courteous people and a pleasant experience all the way around. efficiently. Courteous people and a pleasant experience all the way around. More

Great and efficient and friendly service. Very thorough and swift check in and timely process. Very thorough and swift check in and timely process. More

Brought my Chevy equinox in for service to get a new tire. Adam set me up and kept in touch throughout the day. Very professional in all aspects. Moved here from New Jersey six months ago and decided to tire. Adam set me up and kept in touch throughout the day. Very professional in all aspects. Moved here from New Jersey six months ago and decided to service my vehicle at Findlay Cadillac in the future More

Greg was super excellent in pursuing the problem with my car until it was successfully fixed and kept us informed all the way. car until it was successfully fixed and kept us informed all the way. More

Service department always provides great service on our vehicles. First class all the way. RH vehicles. First class all the way. RH More

I Purchased a warranty for repairs through the Findlay dealership for my 2018 xt5 and needed an approval from the warranty co and they couldn’t get ahold of the rep for approval for 3 hours which made me dealership for my 2018 xt5 and needed an approval from the warranty co and they couldn’t get ahold of the rep for approval for 3 hours which made me have to wait for 6 hours for that repair and a routine oil change . I was not happy after paying $5,000.00 for the warranty which was Recommended by their dealership . I won’t purchase a warranty through the dealership on my next new car so i am not happy and I didn’t receive a courtesy wash as they usually do. I feel their service is lacking sufficient care for their customers . Not like it was a few years ago !!! More

Colton my service advisor will great and Lindsey got my appointment scheduled for me right away appointment scheduled for me right away More

Just finished my 30K service on my ‘21 Escalade and the team did a great job. Nice loaner car and efficient turnaround within same day. team did a great job. Nice loaner car and efficient turnaround within same day. More