Fields Mazda Asheville
Asheville, NC
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759 Reviews of Fields Mazda Asheville
Purchase of New Vehicle Purchasing my new car from a childhood friend made the process so easy & comforting. The employees were very nice & accommodating! This was my second Purchasing my new car from a childhood friend made the process so easy & comforting. The employees were very nice & accommodating! This was my second time purchasing a vehicle from Skyland Automotive! I highly recommend their service! More
Loving my Mazada 3 Salesman was extremely knowledgable about car and never put any pressure on me! Made me at ease and was up front on trade in. Seemed to be truly int Salesman was extremely knowledgable about car and never put any pressure on me! Made me at ease and was up front on trade in. Seemed to be truly interested in helping and not just selling a car. This was the best car buying experience I've ever had. More
Excellent Job Joseph was very good at straddling that line between salesman and genuine helper. He spent a lot of time finding me exactly what I wanted, even though Joseph was very good at straddling that line between salesman and genuine helper. He spent a lot of time finding me exactly what I wanted, even though it wasn't easy. He could have tried to push me in another direction, but he didn't. More
Best experience we've ever had at a dealership! After shopping around, it was clear that Joe was going to get us the best deal while getting us into our dream car. we've ever had at a dealership! After shopping around, it was clear that Joe was going to get us the best deal while getting us into our dream car. Not only was the process stress free, it was a lot of fun! Joe treats you like family and makes sure that you understand every step before finalizing. Joe and skyland auto have earned our business for years to come and we wholeheartedly recommend them to anyone looking for a new car!!! More
Lease of Two Motor Vehicles We have rated this dealership 5 stars solely because of our association with Austin Smith (Sales) and Chad Barnwell (Mazda Service Dept). These two e We have rated this dealership 5 stars solely because of our association with Austin Smith (Sales) and Chad Barnwell (Mazda Service Dept). These two employees of Skyland Automotive have always come across as professional; their attention to detail is optimum and response to customer queries has always been prompt. Our experience in finalizing the lease was handled efficiently by Betsy Woods - Finance Manager More
amazing. They went beyond my expectations. They made everything much easier for me.They did not have a manual transmission in stock but offered to find me one, They went beyond my expectations. They made everything much easier for me.They did not have a manual transmission in stock but offered to find me one, which none of the previous dealers i visited did. More
Car shopping experience Everyone was friendly, courteous and helpful. Worked extra hard to earn your business and make sure you was satisfied. It was a good experience I woul Everyone was friendly, courteous and helpful. Worked extra hard to earn your business and make sure you was satisfied. It was a good experience I would recommend this dealership. More
Dream Come True Jewel Rose is an outstanding asset to the dealership. Jewel did a wonderful job of working to meet our needs. I felt relaxed and confident through the Jewel Rose is an outstanding asset to the dealership. Jewel did a wonderful job of working to meet our needs. I felt relaxed and confident through the entire process. All personnel at the dealership were friendly, professional and very helpful. More
Various Services to 2008 Mazda Mx5 From the initial call to picking up my Mx5 the whole experience was excellent! Chad Barnwell and his staff were friendly, knowledgeable, and responsi From the initial call to picking up my Mx5 the whole experience was excellent! Chad Barnwell and his staff were friendly, knowledgeable, and responsive -- great communicators -- and seemed genuinely happy working for Skyland Automotive and working with customers and each other! The waiting area has comfortable seating for both relaxing and working on laptop, etc. Free snacks were provided (including fresh fruit). Ultimately, because some of the services ended up requiring more time, I was offered (and accepted) a loaner (2017 Mazda 9) for no extra cost. Within 24 hours, Chad called to let me know my car was ready. I drove the loaner car and picked up my car the next morning. The paperwork was detailed and itemized, easily understood, and Chad took the time to explain each item and the cost. I took several coupons I had received either via mail or email, and the reductions in price were a great savings! I have used Skyland Automotive exclusively for anything related to my 2008 Mazda MX5 and will continue to do so because of their attention to customer service and expertise. More
Service excellent, helpful, and friendly exc. business offic The experience was first rate throughout until we got the business manager (the person who filled out the final paperwork). He was an absolute disaste The experience was first rate throughout until we got the business manager (the person who filled out the final paperwork). He was an absolute disaster: rude, pushy, disorganized, and blamed the sales person for his disorganization. I would deal with the dealership' again, but only if he was not involved. More




