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Fields Mazda Asheville

Asheville, NC

4.7
759 Reviews

255 Smokey Park Hwy

Asheville, NC

28806

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759 Reviews of Fields Mazda Asheville

December 04, 2022

Everyone was friendly helpful with questions knowledgable and the service was very thorough timely well done. More

by theresafairies7
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jax Putnam
Dec 05, 2022 -

Fields Mazda Asheville responded

Theresa, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Fields Mazda team. Drive safely, and we hope to see you back!

November 28, 2022

Eager to please. Conscientious. Detail-oriented. Sane and peaceful. Not high stress. A little pricey, but very worthwhile for my particular repairs. More

by Mazda owner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pablo, Tia, and Robert
Nov 28, 2022 -

Fields Mazda Asheville responded

Thank you for the great review! We appreciate your support and hope to see you back again at Fields Mazda. Safe travels!

November 27, 2022

Their caring and customer service were outstanding in finding me the vehicle I wanted and a smooth, accommodating delivery. I would go back to Fields Mazda based on the trust and care of Shane, Jason & K More

by Mazda love
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane King, General Manager, Jason McClean and Kevin
Nov 27, 2022 -

Fields Mazda Asheville responded

Thank you for dropping our team at Fields Mazda a five-star review! We strive to provide an excellent customer experience, and are delighted to hear Shane, Jason and Kevin delivered just that! We hope to see you back here again for any of your automotive needs and wish you the safest of travels until then.

November 21, 2022

Everyone was helpful and very kind. Nick went above and beyond to make this a wonderful experience. He answered all of my questions and gave me several options to help me make the right More

by Staci S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lewis
Nov 22, 2022 -

Fields Mazda Asheville responded

Staci, thank you for taking the time to share your experience with Nick and the team at Fields Mazda! Have a lovely day!

November 21, 2022

Service advisors were very friendly and kept me informed about my service. Took a bit longer than expected but overall very satisfied. More

by Charlotte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebekah, and a nice gentleman whose name I didn’t know.
Nov 21, 2022 -

Fields Mazda Asheville responded

It means a great deal that our commitment to great customer care stood out to you. Thanks for choosing Fields Mazda!

November 18, 2022

I really dreaded the idea of car shopping. There were many test drives and time invested in talking to salesman. Then we found Fields Mazda. James made the experience pleasant. He answered ou More

by Renee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Webber and Rebekkah in service.
Nov 21, 2022 -

Fields Mazda Asheville responded

We are so glad to hear that James and the Fields Mazda team were helpful and pleasant to work with. Customers are our top priority, so it means a lot to know that you felt taken care of here! Thank you for working with us, Renee. We are here to help with any of your service needs!

November 16, 2022

Fields tried to sell us a damaged vehicle, which the finance person who owned it had already collected payment from his insurance company & didn't repair the vehicle. A second vehicle which we ended More

by BMW X3 owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Bulis, Nick Lewis
Nov 16, 2022 -

Fields Mazda Asheville responded

This feedback is concerning to receive. We strive to deliver a seamless and professional purchase experience, and it is never our intention to mislead or inconvenience our guests. I apologize for the delay with your refund and would appreciate the chance to speak with you directly to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Jason Mclean - Sales Manager - (828) 667-5213

November 13, 2022

Randy Perry at Fields Mazda made the car buying experience so enjoyable. He is incredibly knowledgeable, kind, and dedicated to getting you exactly what you want. I recently purchased the Mazda CX- More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Perry
Nov 14, 2022 -

Fields Mazda Asheville responded

Ashley, thank you for the great review! We are so glad to hear that Randy delivered such an outstanding purchase experience. Drive safely in your new Mazda CX-5, and we hope to see you back again at Fields Mazda!

November 10, 2022

The dealership was very accommodating in getting my a loaner car while mine was being fixed More

by hrowland
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jax
Nov 10, 2022 -

Fields Mazda Asheville responded

Thank you for stopping by to give Fields Mazda such a great review!

November 04, 2022

worked very quickly and got my vehicle done in a very good amount of time. good communication and very nice people to talk to. gave all information asked and were very polite More

by codent11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia, Rebekah
Nov 04, 2022 -

Fields Mazda Asheville responded

Thanks so much for taking the time to recommend Fields Mazda. It was our pleasure to step in and assist you. Safe travels!

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