Fields Mazda Asheville
Asheville, NC
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759 Reviews of Fields Mazda Asheville
Jax was very helpful in explaining what I needed. He didn’t try to sell me something I did not which I appreciate. I trust their expertise and would recommend to anyone. He didn’t try to sell me something I did not which I appreciate. I trust their expertise and would recommend to anyone. More
Fields Mazda is an excellent place to buy a car. From Jackie at the front desk to the helpful sales folks, we were given top tier treatment. From Jackie at the front desk to the helpful sales folks, we were given top tier treatment. More
Kevin and the other staff at Fields made our Mazda purchase a fantastic experience for us. Everyone was professional and helpful throughout the entire process. Thank you Mazda Asheville. purchase a fantastic experience for us. Everyone was professional and helpful throughout the entire process. Thank you Mazda Asheville. More
I had an excellent experience at Asheville Fields Mazda. All staff were very professional, friendly and knowledgable in their role completing the purchase of my new car. All staff were very professional, friendly and knowledgable in their role completing the purchase of my new car. More
Personally I think Jax at mazda is a really great person and is in tune with his job. My while experience he checked on me he sent warning when it was time to have my car serviced and kept me updated on eve and is in tune with his job. My while experience he checked on me he sent warning when it was time to have my car serviced and kept me updated on everything that was happening. Plus the new building is awesome More
Horrible. Bait and switch. Had pre-approval for an easy close. ( I hate buying cars). They advised higher rate than approval.i pointed this out and was ready Bait and switch. Had pre-approval for an easy close. ( I hate buying cars). They advised higher rate than approval.i pointed this out and was ready to leave. The So called new manager sat with me, my wife and saleswoman. He claimed he was the new manager and was he was there to help,and matched rate. He circled rate, signs it, all is good. Get to f &I guy, guess what? Rate is the same, and payment is exactly the same. Claimed he lowered price to keep the same payment ( not rate). Go to closing with the F%I manager, rate the same and payment the same.( I should have done the math) The manager came back in tried to tell my wife and I did not hear what he promised,circled and signed. And tried to now read the small print. The F%I man apologized for the horrible disclosure, and sent him to find this form.( Claimed I was aware of rate. He had the first payment, before I pointed out the rate I was approved for).He then located the form curled up and thrown away and still tried to xx (LIE) his way out of this. We closed because my wife liked the car. Now I will have to refi the loan. My mistake closing, but I will never recommend and will advise anyone this is not the place. This is a huge dealership. Good news is my saleswoman was great. And no, I never do this ( bad reviews) Horrible experience. Do not recommend!!!!!! More




