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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

October 06, 2016

Great job chris We were not sure then whether we will buy an american made vehicle such as 2016 chevy colorado but chris gave us the confidence and assurance that the More

by Dario Belarmino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sudduth
Oct 07, 2016 -

Fertitta Chevrolet responded

Thank you for writing this fantastic review, Dario! It is of utmost importance that our guests leave our dealership confident they made the right decision. we’re happy to hear about your positive experience with us. Regards, Norman Frede Chevrolet Team

October 05, 2016

Salesman for life Jose Gonzalez is a amazing salesman and would highly recommend him to my friends. The dealership is very professional and family owned makes a huge di More

by UT Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norris, Jose Gonzalez, Joel Russell
Oct 06, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we’re glad that Jose made such a great impression on you. Regards, Norman Frede Chevrolet Team

October 04, 2016

Bought a new car I was so greatful with the out come of my new car. Everyone was so nice & greeting to all of us. They even took out toys for our kids to play. They we More

by aguilera2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Oct 05, 2016 -

Fertitta Chevrolet responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Norman Frede Chevrolet, we value our customers and we look forward to seeing you on your next visit. Regards, Norman Frede Chevrolet Team

October 04, 2016

Service after purchase While this may be controversial, my truck voltage gauge for first 500 miles was consistant. Then after changing wheels, I lost my TPSM reading. After More

by scubamark3995
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregg McAlpine, Allan Reinartz
Oct 07, 2016 -

Fertitta Chevrolet responded

Scubamark3995, I would like to extend an apology for your service experience. It’s important to us that we satisfy every customer and you help our business by bringing these inconsistencies to our attention. I am concerned about this issue and would like the opportunity to mend it. If you could contact me at your earliest convenience we can work at resolving this. Thank you. Sincerely, Suzanne; Customer Relations; (281) 486-2219

October 03, 2016

Very smooth experience!! First time to buy a "used" truck in a long time. My Man Eddie Wright always stayed in contact with me. Before, during AND after the deal. I have boug More

by gmctruck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Wright
Oct 05, 2016 -

Fertitta Chevrolet responded

We're excited to hear that Eddie took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, Norman Frede Chevrolet Team

October 02, 2016

Awesome exerience My husband and I were just visiting to look around and compare prices. Mr. Urias met us at the door and was so friendly and professional. He worked More

by Doris Thornton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Edgar Urias
Oct 03, 2016 -

Fertitta Chevrolet responded

Thanks so much for the wonderful compliments, Doris!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Norman Frede Chevrolet Team

October 01, 2016

Amazing deal Came in to look at newer models on pick ups to up grade from my old pick , the service that Edgar Urias provide it to me and my family it was exell More

by VICTOR D INFANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Urias
Oct 03, 2016 -

Fertitta Chevrolet responded

Thanks so much for the nice review, Victor! We really appreciate this feedback and we'll be certain to share your compliments to Edgar and to the rest of the staff. We pride ourselves on offering high quality customer service, and we’re glad we were able to take care of you. It was our pleasure. Regards, Norman Frede Chevrolet Team

September 30, 2016

Awesome Experience! Been to Norman Frede several times over the years and they were always the best. Stopped by today to look at a Corvette Stingray and Jonathan assiste More

by relewis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Oct 01, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Jonathan was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, Norman Frede Chevrolet Team

September 30, 2016

Jose G is "Mr used cars" Everytime I need a good dependable used cars, I know to go see Jose G. I have bought from Jose for over 20 years. A couple of new Chevy Trucks and a c More

by Rkelley2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Oct 03, 2016 -

Fertitta Chevrolet responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Jose’s sales excellence is always consistent, and we’re glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Regards, Norman Frede Chevrolet Team

September 29, 2016

Purchase of my Chev Equinox What a pleasant and exciting experience. This is not my first but my second purchase from Jose and Pastor. Both times no wait... We were in and out wi More

by Maty1225
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Jose Gonzalez, Joel Russell
Oct 01, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Norman Frede Chevrolet. We can’t wait to see you for your next servicing appointment! Regards, Norman Frede Chevrolet Team

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