Ferman MINI of Tampa Bay

Service was very fast and efficient! Very courteous staff. Snacks were ok. There was a bit of a wait to get the appointment confirmed because I called several times to change the time/date and was no staff. Snacks were ok. There was a bit of a wait to get the appointment confirmed because I called several times to change the time/date and was not called back. More

The staff is very friendly and helpful. I love my MINI always bring it here for service. I know I can trust this dealership to do things right! always bring it here for service. I know I can trust this dealership to do things right! More

I bought my dream car from Ferman mini and was distraught when I needed to be separated from it for minor servicing, but Santos and all of the staff at Ferman mini went above and beyond to make me feel like when I needed to be separated from it for minor servicing, but Santos and all of the staff at Ferman mini went above and beyond to make me feel like a valued customer and meet all of my car’s needs. I definitely believe that I made the right choice purchasing from Ferman mini and they made right choice in Mr. Santos! More

I was looking for a pug-in electric mini (they are very difficult to find); the sales team (Manolo and Dallas) did a wonderful job, they were efficent, fast and reliable. I live in Orlando, but it was wort difficult to find); the sales team (Manolo and Dallas) did a wonderful job, they were efficent, fast and reliable. I live in Orlando, but it was worth the trip. Thanks a lot!!! More

We bought our first MINI from Bod Annis at Ferman a few years ago, so when I wanted a second one in the family I was happy to see him still there. Down to earth, friendly and not pushy, Bob was knowledgeab years ago, so when I wanted a second one in the family I was happy to see him still there. Down to earth, friendly and not pushy, Bob was knowledgeable and kind, always the teacher. No hihg pressure sales tactic and he made sure I had everything I need for my used Mini. We will come back for our third one later! More

They were helpful and courteous, got me in quickly and fixed the problem. There isn’t much else to add for this service, good quality. fixed the problem. There isn’t much else to add for this service, good quality. More

First time at this dealership and owning a Mini so we were concerned but we had a very good experience. The communication was excellent and much appreciated. we will certainly continue to have our vehicl were concerned but we had a very good experience. The communication was excellent and much appreciated. we will certainly continue to have our vehicle serviced here. More

The Lyft rides provided was a great supplement to not having a vehicle while my car was in repair. Thank you Matthew for your support and guidance. having a vehicle while my car was in repair. Thank you Matthew for your support and guidance. More

These guys are great. I loved the video they took of the car from the mechanic. Very helpful and great use of technology. I would recommend them to anyone. car from the mechanic. Very helpful and great use of technology. I would recommend them to anyone. More

Having been in the car dealership business for many years myself , I am pleased to say that everyone has been very helpful. Matt in service did an awesome job helping me facilitate a repair with my daughter’ myself , I am pleased to say that everyone has been very helpful. Matt in service did an awesome job helping me facilitate a repair with my daughter’s car . He pays attention to every detail, explains everything and answers all questions. I highly recommend Matt in service and will be going to him for any future repairs. More