Ferman Ford

This is my second car I have purchased preowned from this dealership. Overall a very smooth transaction, Everything is well kept and all parties said exactly what they would do and kept their word. dealership. Overall a very smooth transaction, Everything is well kept and all parties said exactly what they would do and kept their word. More

I had to get in last minute for a trip back home to Minnesota. The receptionist got me in with William's team. The team found the issue with my car and had me back on the road within two and a half h Minnesota. The receptionist got me in with William's team. The team found the issue with my car and had me back on the road within two and a half hours. William called me the next day to make sure everything was going well with my vehicle. No one likes unexpected expenses during a vacation, but I was thankful to get my car in and get it fixed. I had called many dealers prior to Freman and no one else could get me in and guarantee that they would fix my car same day. I highly recommend them. More

Great customer service and product inventory very knowledgeable service and sales people . I Is highly recommend Firman Ford knowledgeable service and sales people . I Is highly recommend Firman Ford More

The finance person wasn't too helpful and was very rude. Other than that, it was OK. Other than that, it was OK. More

Everyone was very responsive. It was a pleasure to do business with your dealership this week. It was a pleasure to do business with your dealership this week. More

Superb customer service. I had a huge repair bill on my f350 and William worked tirelessly to bring the repair cost down and keep my business. He is the reason I will exclusi I had a huge repair bill on my f350 and William worked tirelessly to bring the repair cost down and keep my business. He is the reason I will exclusively use ford for all my repairs. Thanks William. More

Hi John McVay! !We are so happy with the vehicle, I think my husband actually loves it more today than he did yesterday… That’s always a great sign that we made a go !We are so happy with the vehicle, I think my husband actually loves it more today than he did yesterday… That’s always a great sign that we made a good purchase. I also want to say thank you to you. It truly is people like you who make purchasing a vehicle memorable. You were thoughtful, professional, considerate, and very honest. It’s hard to come by sales people with those values! As a mom, my kids opinion weighed pretty high… When they said, “that wasn’t bad at all” and “time really flew!” I had hoped to meet Kayla, I thought she was awesome. Her phone etiquette was five stars, and to be honest, part of the reason why we made the trip to begin with was because of the pleasant experience she showers even over the phone. I think you guys have a great team! Thank you 🙏 More

Polite, great service, very helpful to me. I am in my 80s and appreciate this gentleman’s help. I am in my 80s and appreciate this gentleman’s help. More

After having such a pleasant purchasing experience last September ; i was thrilled that Ferman Fords Service department does not disappoint as well. When it feels as though you and your vehicle are not jus September ; i was thrilled that Ferman Fords Service department does not disappoint as well. When it feels as though you and your vehicle are not just numbers ; its a WIN!! Shout Out to Mr. William Pannier. ( Service is about attitude ) ..... And he has Guest Relations down to a T. More

Did a good job changing the oil But was a lot higher price than I Pay in Minnesota Will look around next year when I come to Florida and ask the price first price than I Pay in Minnesota Will look around next year when I come to Florida and ask the price first More