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Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
5,750 Reviews
Ferman Chrysler Jeep Dodge at the corner of US 19 and State Road 54 is a New Chrysler, New Jeep and New Dodge dealer, and used car dealer in New Port Richey serving the Greater Tampa Bay area. We are also the Dodge Jeep and Chrysler dealer serving Tarpon Springs. We stock one of the largest selections of competitively-priced New Cars for Sale including New Chrysler cars, New Dodge cars and trucks, and New Jeep SUV's. We also carry an extensive inventory of Used Cars for Sale, Bargain Used Cars Under $10,000, Carfax 1-Owner Used and Certified Pre-Owned vehicles. We are a New Port Richey and Pasco County Auto Repair and Auto Service facility, and offer Auto Body Shop and Collision Repair services on US Highway 19.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,750 reviews
January 01, 2013
Yesterday we bought a 2013 Grand Caravan R/T. I used to hate car shopping and "haggling" every two years. However, the last vehicle I bought was a Town and Country from Ferman and it was a pleasant experie hate car shopping and "haggling" every two years. However, the last vehicle I bought was a Town and Country from Ferman and it was a pleasant experience, so I came back again. The things that set the positive tone: the sales reps didn't swarm me as soon as I got on the lot; Roy Faulkner, our sales rep., listened while I explained what I was looking for, rather than telling me what I should buy. He parked a Grand Caravan next to a T&C Ltd. so my wife and I could compare styling, comfort and extras. We made our choice, talked price (he talked very openly about the financials)then, when we were satisfied, we met with the sales mgr. Chad, and the business mgr. Robert, who were straight-forward and helped us work through the deal that would be the easiest on us financially. While we met with them, our trade in was appraised, we finished the paperwork and were out of there with our new van in about three hours. It was the most pleasant vehicle purchase my wife or I ever made. In one way the van sold itself because of the quality, but Roy and the rest of the staff made sure it happened without all the drama I had experienced at other dealerships. More
by John B. Martin
Employees Worked With
Roy Faulkner, Tina Robinson, Roy Faulkner, Robert Packard
December 17, 2012
My free diagnostics cost me $107. After receiving three free diagnostics checks and repair estimates from other service centers in the area, I brought my vehicle into Ferman Chrysler Jeep Dodge of New Port free diagnostics checks and repair estimates from other service centers in the area, I brought my vehicle into Ferman Chrysler Jeep Dodge of New Port Richey for an estimate. At the end of the day, the price for repair was more then twice that of the other service centers in the area and it cost me $107 for information that I already had. After handing over my vehicle to the service desk, no mention of the cost of the diagnostics was discussed. Other mechanic shops in the area provide free estimates but not this dealership. Furthermore, I dropped my vehicle off at 8:45 for a 9 am appointment and they never got back to me to let me know the status of my vehicle and what my options were. After calling them, I told them that I was on my way to pick up my vehicle, 45 minutes later it was still on the lift in the shop and wasn't ready. They pretty much held my vehicle hostage until I paid for a service that I did not authorize or ask for. Poor customer service and shady business practices. Drive right on by this location. Updated Situation. After leaving this facility I went to another shop in Clearwater and had my vehicle repaired for $847 and not the $2400 that was quoted from Ferman Chrysler Jeep Dodge of New Port Richey. Also, the service person that I dealt with at this location called me and admitted that my previous post was accurate and offered to return my money of I removed the post. More
by noFerman
December 13, 2012
I hAVE PURCHASED SEVERAL VEHICLES FROM THIS MAN. iN ALL MY DEALINGS WITH rAY, hE HAS ALWAYS PRESENTED A VERY STRAIGHT FORWARD AND HONEST DEALS. HE IS AN ASSET TO FERMAN. AT LAST COUNT, I BELIEVE I HAVE PUR MY DEALINGS WITH rAY, hE HAS ALWAYS PRESENTED A VERY STRAIGHT FORWARD AND HONEST DEALS. HE IS AN ASSET TO FERMAN. AT LAST COUNT, I BELIEVE I HAVE PURCHASED (7) VEHICLES FROM FERMAN AND THIS SALESMAN!!! More
by KENNETH W ROARK
November 26, 2012
Roy was a joy to work with. He even came in on his day off to get the deal done. He also was very helpful with getting my phone set up and showing me the many new features. The only thing I am waitting f off to get the deal done. He also was very helpful with getting my phone set up and showing me the many new features. The only thing I am waitting for, he (Roy) helped me unload my old dodge and lost 2 of my cheap little floor mats, AND he was supposed to replace them, but hasn't yet. I felt very brow beaten by the man who tried to talk me into the extra warranties, when he saw I wasn't buying, he was actually rude to me. I am STILL waitting for a part for the lumbar support, I bought the car on or about Oct. 11th. I have called service twice and they said it isn't in yet? As for Roy, he is #1 and I will proudly recommend him. More
by gayleesue
Employees Worked With
Mike ?(selling extra warranty) not sure of name
November 26, 2012
Having worked with Ferman BMW for the last 12 years, I decided to stay within the Ferman family when ordering my new Jeep Wrangler Unlimited Rubicon. It was a terrific buying experience! From the first decided to stay within the Ferman family when ordering my new Jeep Wrangler Unlimited Rubicon. It was a terrific buying experience! From the first phone call, to the day the Jeep came in, the entire process was not only painless but FUN!! Thank you for making this purchase so easy. The Jeep came in early at 4 weeks. All the modifications were done right away including the Tires/Rims that were shipped from Tire Rack. The Jeep is beautiful! I would not hesitate to refer friends/family to Ferman. Thank you Roy, Brian, and Mark!!! More
by Jeep4me13
Employees Worked With
Roy Faulkner
October 31, 2012
Considering I hate buying a new car. Roy Faulkner made this experience as painless as possible. He had the exact car we were looking for and processed the paperwork as quickly as possible for us. this experience as painless as possible. He had the exact car we were looking for and processed the paperwork as quickly as possible for us. More
by emsullivan
Employees Worked With
Roy Faulkner
October 17, 2012
I was hesitant before using this dealership. However, once our experience started it was nothing but GREAT! Our saleman John Pindar was very nice and not pushy. Chad Wyszynski, the manager, made the ex once our experience started it was nothing but GREAT! Our saleman John Pindar was very nice and not pushy. Chad Wyszynski, the manager, made the experience so easy. I would highly recommend this dealership to everyone! More
by chelsiesmom
Employees Worked With
John Pindar & Chad Wyszynski
September 25, 2012
Great service and very knowledgeable about car information. Took car for test drive and helped to make decision. Features on car made it worth the price. information. Took car for test drive and helped to make decision. Features on car made it worth the price. More
by smp2318
Employees Worked With
Ray MaGee
September 24, 2012
My salesman, Roy Faulkner, found the exact car I wanted and sold it to me at a price I was willing to pay. Although I was trading in two cars at once, Roy made sure the process was as painless as possible and sold it to me at a price I was willing to pay. Although I was trading in two cars at once, Roy made sure the process was as painless as possible, providing transportation to assist in the ferrying function and arranging final delivery at a convenient time with the least amount of time spent waiting for paperwork completion. Overall, this experience was most pleasant and a tribute to a well run dealership. More
by thegatorkid1
Employees Worked With
Roy Faulkner, Roy Faulkner
September 23, 2012
Roy Faulkner and Eric Dugas were wonderful, extremely patient and went beyond what was expected to get me into a new vehicle that was affordable and an amazing interest rate. The purchasing process only patient and went beyond what was expected to get me into a new vehicle that was affordable and an amazing interest rate. The purchasing process only took about a half hour which was wonderful considering I had my 3 year old grandson and 14 year daughter. The car was immaculate and a full tank of gas. I have already recommended Roy to my sister who is interested in buying a vehicle. I was very delighted with both of these gentlemen. More
by teresaclombardo
Employees Worked With
Roy Faulkner, Roy Faulkner
