Ferman Chrysler Jeep Dodge RAM of New Port Richey

Very friendly, helpful most of all kid friendly! Thank you! Ray, Scott and Walter are very helpful. Nothing was to much trouble. Kid friendly. Thank you all Ferman Chrysler Dodge Jeep and Ram NPR Rocks! Ray, Scott and Walter are very helpful. Nothing was to much trouble. Kid friendly. Thank you all Ferman Chrysler Dodge Jeep and Ram NPR Rocks! More

Horrible worst service dept ever...Be Aware of Ferman Horrible customer service Please Be Aware of this Ferman Dealer....Worst experience ever...….. Jamie Kissinger lied to me about fixing my truck and Horrible customer service Please Be Aware of this Ferman Dealer....Worst experience ever...….. Jamie Kissinger lied to me about fixing my truck and lost thousands of dollars in possible revenue by fixing my truck as agreed upon...he left me stuck for 4 days with no vehicle and was a real disrespectful smart a** once I arrived to pick up my still broken Durango... Jamie should loose his job for this. I dropped my Durango off there on a Friday morning for minor A/C repairs by Friday night they finally called me back and quoted me over $700 for new condenser/ labor to fix the air. I thought price was a little high but I told them to just fix it. now 3 days later they finally call me back and say they are now refusing to fix my Durango as there are some aftermarket parts in it and they cant guarantee the condenser would fix the A/C. I told them whatever it takes fix it. Once again they called me and refused to fix or work on my Durango. Ive since called corporate office and with there help found me another Dodge Dealer that will help me fix this A/C issue.... More

Service Great professional service. Always a good experience with very courteous staff members. Everything complete in a timely manner. I would highly recomme Great professional service. Always a good experience with very courteous staff members. Everything complete in a timely manner. I would highly recommend this dealership to my friends and family: More

Becky rocked! There's was no wait beyond my scheduled time. Becky assisted me and she was fast and efficient. She pointed out warranty benefits I didn't realize I h There's was no wait beyond my scheduled time. Becky assisted me and she was fast and efficient. She pointed out warranty benefits I didn't realize I had. She made me feel valued. More

Awesome service Becky was quick, efficient and communicated regularly! I deal with this dealership fairly regularly and they are always a joy to work with, so what th Becky was quick, efficient and communicated regularly! I deal with this dealership fairly regularly and they are always a joy to work with, so what they say and when they say it. Great overall experience everytime More

Service was great Took my Truck in for Air bag recall, Jason in service got the truck in right away and the work was completed ahead of schedule. Great Job. Took my Truck in for Air bag recall, Jason in service got the truck in right away and the work was completed ahead of schedule. Great Job. More

Thank You Steve Brawer I went into the service dept and spoke with Steve Brawer. I told him I felt I needed front brakes as the pads looked thin. He advised he would have a I went into the service dept and spoke with Steve Brawer. I told him I felt I needed front brakes as the pads looked thin. He advised he would have an inspection of the brakes performed first. A short while later he returned with pictures on his phone of my brakes. He advised me that the pads were within specs and no brake work needed at this time. I can not thank Steve enough for his honesty and integrity. This further enforces why I will always choose Ferman CJDR of NPR and Steve Brawer for all my service needs. More

Was Impressed Buying a car was never so easy. Salesman was quick and efficient and paper signing was smooth and comfortable. Enjoyed the car buying experience her Buying a car was never so easy. Salesman was quick and efficient and paper signing was smooth and comfortable. Enjoyed the car buying experience here. More

Great Went in for a service on my 2015 challenger & bought a 2017 challenger instead. I am very pleased with Tommy Drain & Eric Dugas. Very friendly and hel Went in for a service on my 2015 challenger & bought a 2017 challenger instead. I am very pleased with Tommy Drain & Eric Dugas. Very friendly and helpful More

Great customer service but expensive I took my car in as I have done many times over the past couple of years. I was greeted and everyone was friendly, Jason was very nice. My ac was blow I took my car in as I have done many times over the past couple of years. I was greeted and everyone was friendly, Jason was very nice. My ac was blowing hot air. I was given a full diagnostic $125, however I had complained about a noise my engine was making that wasn't fixed by the fuel induction service they suggested $135. My ac ended up being just a fuse that had burnt up. I was given a quote on my tension struts of $670! which I didn't do because I felt that was too expensive. I spent close to $300, ac is blowing cooler air now, nothing like how it used to be and it's still making a noise while running the engine. Not sure they checked everything. More