Ferman Chevrolet - Tampa

An honest salesman who listens I hate car shopping, but this time was different. By the time we met John at Ferman we had already been to several other dealers that day. Although my I hate car shopping, but this time was different. By the time we met John at Ferman we had already been to several other dealers that day. Although my old Chevy Cobalt was getting up there in years (and mileage), we had just started the search process and I wasnt planning on buying anything quite yet. From the moment we met him, John didn't act like what I'd pictured as a car salesman. He didnt pressure me or try to show me things I wasnt interested in. He listened to everything we were looking for, our price range and even my somewhat commical attachment to my car of 10 years. He worked with us, and even had another salesman, Brendan, assist us when we came back that same day, rather than having us wait for him. He then stayed late that night while we processed the sale - none of us leaving until after 10:30pm. I feel very confident I got a great deal on my new Chevy Trax, and am very happy to have had the pleasure of working with John and Brendan at Ferman. More

Always give good service with a smile . Even if you show up without an appointment, they always try to squeeze you in. Always listen to you . Even if you show up without an appointment, they always try to squeeze you in. Always listen to you More

Battery died Peter was awesome and attentive. His helper was equally attentive making sure I had everything needed before I left the shop. The shuttle driver was v Peter was awesome and attentive. His helper was equally attentive making sure I had everything needed before I left the shop. The shuttle driver was very people focused and had a great personality. More

A genuine used car salesman exists! I wouldn’t have believed it had I not lived the experience. John had only been at the dealership for a few months when I walked on the lot at the end I wouldn’t have believed it had I not lived the experience. John had only been at the dealership for a few months when I walked on the lot at the end of November 2017. He’s a genuinely nice guy, takes his job personally, and had me feeling like he was only trying to help me get the right car at the right price. He asked the right questions, got to know me a little personally, and has followed up multiple times after my purchase. I have nothing but admiration for this young man and would recommend seeing him to anyone looking to purchase a used vehicle. Thanks for a great experience, John! More

Excessive charges and aloof employees I purchased my car at Ferman in 2013 but recently moved to Georgia. On my drive back down, my ac went out and my windshield wiper sprayers stopped spr I purchased my car at Ferman in 2013 but recently moved to Georgia. On my drive back down, my ac went out and my windshield wiper sprayers stopped spraying. I called Ferman and was able to get it in for service the next day since I needed an oil change anyway, even though it meant driving from Spring Hill. Nothing was explained on the phone about cost to just LOOK at what was wrong. The service advisor I was scheduled with was not there when I dropped off my car at 7 am, and no one got around to even speaking to me until about 7:15. I was then told that each non-working item would cost $125 JUST TO LOOK AT. Considering the vehichle was only five years old, these two items should still have been in working condition. My appointment was at 10 am, but I was overnighting in Orlando. I explained this and that I’d be back to pick it up after only the oil change the next day. At 5 pm the service advisor I was assigned to (who I hadn’t met) called asking if I was picking up my car today because it was just then done with service. I re-explained that I was in Orlando and would be back around noon the next day to pick up. On the day of Pick-up, he was off. I went to the cashier (who reminded me of the DMV sloth from zootopia) who stated she had no record of my vehichle. she eventually got up and looked and found it. I paid, left, and traded my car in for a Kia the next day. I will never deal with Chevy again. More

Best experience! I feel like a made a friend that day at Ferman Chevrolet. John's a genuine guy who made great conversation all day. He is a young guy without so much I feel like a made a friend that day at Ferman Chevrolet. John's a genuine guy who made great conversation all day. He is a young guy without so much experience, but he really makes up for it with a great attitude. Definitely recommended! More

Issue with gravel deflector Heard a noise coming from the front of the vehicle at speeds above 65mph. Took car to dealer where I was assisted by Howard who is my service rep. I Heard a noise coming from the front of the vehicle at speeds above 65mph. Took car to dealer where I was assisted by Howard who is my service rep. I didn't have an appointment but he steered my car through a busy service day. My wait was relatively short and the problme was taken care of. More

Quick, easy, and very helpful I went to Ferman Chevrolet not knowing what to expect. John made my experience stress free. He made the process easy and he made sure I got exactly wh I went to Ferman Chevrolet not knowing what to expect. John made my experience stress free. He made the process easy and he made sure I got exactly what I wanted. John took great care of me to make sure I got the price I wanted I would highly recommend this dealership specifically john because of the customer service and the patience he showed with me (with it being my first new car). If you go anywhere else you're missing out More

New car Jorge is an amazing guy, and extremely helpful. He's also a people's person and likes to be very friendly and not at all pushy when it comes to buying Jorge is an amazing guy, and extremely helpful. He's also a people's person and likes to be very friendly and not at all pushy when it comes to buying a car. He works with you and hears you out and never tries to push things his way. Always what's to work with you and get the best of what u want! More

Excellent experience overall When me and my son came to Ferman Jorge made us feel very comfortable from the beginning. He's very knowledgeable and went above and beyond to help en When me and my son came to Ferman Jorge made us feel very comfortable from the beginning. He's very knowledgeable and went above and beyond to help ensure we had the best car buying experience possible and even helped us days later when we had questions about the My Chevy program. I would definitely recommend Jorge as the most helpful, honest and knowledgeable salesman at Ferman. Thank you Jorge for making our car buying experience enjoyable! More