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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,878 Reviews

3,878 Reviews of Ferman BMW - Service Center

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March 29, 2018

Service Dept Everybody there are very helpful and polite, especially Mr. Cesar Tereso, who takes care of our cars. The service was good and they wants to know if More

by Marina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2018

Best BMW dealer Jimmy and the rest of the staff at Ferman are top notch! I’ve met and dealt with almost a dozen of the employees at Ferman BMW, the professionalism an More

by dcalvofl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
March 29, 2018

Great experience! I took my car to Jimmy Whaley. He and his team provided great service. Him and his team are very knowledgeable and will go above and beyond!! More

by Vegasspear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
March 29, 2018

Great Received excellent service today March 30 from Cesar Tereso... He is a assets to ur dealerships... I would definitely recommend this Ferman BMW of Pa More

by Brooklyn13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2018

Increditable service I dealt with client advisor Jamie Byrd who proved to be excellent to deal with and readily fixed my problem in which two other dealers were unable to More

by gary bmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Russell, Jamie Byrd
March 28, 2018

Excellent service! I always have the best service at Ferman. My service advisor, Jimmy, is always accommodating, making sure to schedule my intake and pick up to accommo More

by Dmm1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
March 28, 2018

Great Experience Having my BMW X5 serviced at Ferman BMW is always a seamless, great experience. Jimmy is very knowledgeable and I trust that my vehicle is in good ha More

by joshuabkidd@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
March 28, 2018

Faulty windows Driving up to the service area and receiving a warm welcome is most appreciated. My service representative was excellent. He provided detailed informa More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
March 28, 2018

Cesar Tereso is my current service representative. Just had my 535 i repaired today. Yesterday, all of a sudden, my driver door didn't open anymore after unlocking the car. I texted Cesar my problem; h More

by German cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2018

Low tire pressure Jamie is always so helpful and accommodating with anything I ever need for my BMW. She knows I’m always in a hurry and makes my time in service as sp More

by Thundrr2425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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