Ferman BMW

I continue to go to Ferman BMW because of Jamie Anise service advisor. Ever since my first BMW I have dealt with her and on one other time I got someone else he tried to tell me I needed something I did service advisor. Ever since my first BMW I have dealt with her and on one other time I got someone else he tried to tell me I needed something I did not need. I should have told service manager but decided not to. If Jamie leaves it will be hard to replace her in my mind. I trust her 100%. More

Friendly service. No pressure sales. Took time to expkain workings of car at tine if delivery. No pressure sales. Took time to expkain workings of car at tine if delivery. More

The Ferman BMW Dealership did a great job servicing my 540i. I drive it a lot, especially on highways, so I got every service they recommended and it the car has a great feel to it while driving! The loun 540i. I drive it a lot, especially on highways, so I got every service they recommended and it the car has a great feel to it while driving! The lounge they had for me to wait was also very nice too. I’ll definitely come back here in the future to service my BMW More

I’ve always received great service from Ferman - very responsive and accommodating. Highly recommend them. responsive and accommodating. Highly recommend them. More

Nice and honest staff clean and comfortable waiting room and also nice stack of loaner cars. Excellent! and also nice stack of loaner cars. Excellent! More

Josh was very knowledgeable about the vehicle I purchased. Very professional at such a young age. purchased. Very professional at such a young age. More

Was completely surprised that my tire and rim warranty which I paid an extra $3k and was told at the time that they were covered … just to find out that it does not cover damage by a pot hole which caused which I paid an extra $3k and was told at the time that they were covered … just to find out that it does not cover damage by a pot hole which caused my tire to go flat…. then I was told I need to read the “fine print” that explains it was not covered and I had to pay $400 just to have the rims “fixed” which meant bending them to make them round again…. Nice selling job to buy “coverage” which does NOT cover regular road hazards like a pot hole causing a flat…. Can’t believe I am the only one that you guys did the bait and switch routine…. Service person was very nice and I don’t blame him… I even spoke to your salesman who I bought it from and he was not aware of the lack of coverage…. You really should be ashamed “selling something” that is not true… especially for $3k…. More

The service department was fast, competent, respectful of my time and thorough with not only the work provided but also with updating me on potential future issues to help me stay ahead. my time and thorough with not only the work provided but also with updating me on potential future issues to help me stay ahead. More

Mario was personable and HONEST, he gave me great tips on what to look for and what benefits each add on would give me, or not give me. I highly recommend him, first class guy and forthright. I also highly what to look for and what benefits each add on would give me, or not give me. I highly recommend him, first class guy and forthright. I also highly recommend Ferman, total professionals and customer focused, you couldn't ask for a better experience with the company or with Mario More

Bill from Ferman went above and beyond getting me a custom ordered M3 and kept me in the loop every step of the way. Will absolutely be buying from Ferman again in the future. custom ordered M3 and kept me in the loop every step of the way. Will absolutely be buying from Ferman again in the future. More