Feldman Chevrolet of New Hudson - Service Center

customer service outstanding and knowledeable and never tried to push off any other service that was not needed. i would recommend this service department to any of my friends that needed any auto repair e tried to push off any other service that was not needed. i would recommend this service department to any of my friends that needed any auto repair even with a non g.m. vehicle More

Excellent customer service. Representative was courteous, attentive & knowledgeable. Service completed promptly. Sorry I don't recall name of representative. I was satisfied with everything. Thanks attentive & knowledgeable. Service completed promptly. Sorry I don't recall name of representative. I was satisfied with everything. Thanks More

My experience with the Service Department was excellent Very professional. From the sale of my car to the service it was a great experience Feldman is the best Very professional. From the sale of my car to the service it was a great experience Feldman is the best More

I was disappointed this time around. I scheduled a repair approx. one month ago. When I dropped off my vehicle on Tuesday, Oct. 6th the part had not been ordered or painted. I had to waited another day to ha approx. one month ago. When I dropped off my vehicle on Tuesday, Oct. 6th the part had not been ordered or painted. I had to waited another day to have the job completed. When I picked up the car, the mirror that was worked on was smeared and dirty. In the past when I have had work completed, my car had been washed. More

Great check-in service. Quick & easy. Friendly staff. Great check-in service. Quick & easy. Friendly staff. Jessica was polite & friendly to work with. Car was washed but not very well. Oil change was Great check-in service. Quick & easy. Friendly staff. Jessica was polite & friendly to work with. Car was washed but not very well. Oil change was good though. More

Nice. Feldman took care of me when the dealer I bought from sold me a truck that they should not have. They were quick and professional awesome hours of service from sold me a truck that they should not have. They were quick and professional awesome hours of service More

This score is based on there lack of communication , keeping me post on incoming parts to fix my 2019 silverado warranty work. They don't have a problem sending email to me asking to rate them, were keeping me post on incoming parts to fix my 2019 silverado warranty work. They don't have a problem sending email to me asking to rate them, were is my email for a follow up on letting me know that they haven't forgotten me as a customer. More

I came on with engine light , traction control & stability control lights all on. Needed a loaner & nothing was available until Thursday . Once I got the loaner my car was ready the next day. Jes stability control lights all on. Needed a loaner & nothing was available until Thursday . Once I got the loaner my car was ready the next day. Jessica was very helpful getting things done More

Came in with a check engine light, I did not have an appointment, they took my truck right in, it was repaired in approximately one hour that was on my way. Great appointment, they took my truck right in, it was repaired in approximately one hour that was on my way. Great More

I purchased my car in summer of 2019 and had a pre paid service with my contract. Upon bringing my car in for said service not only was the service not completed I was also charged. I was told they could n service with my contract. Upon bringing my car in for said service not only was the service not completed I was also charged. I was told they could not rotate or inspect my tires since my vehicle is a Ford and I did not have a tire key which was never in my vehicle when I purchased it. I was floored to learn that something so essential would be left out and not discussed at sale. then to be charged $50 for an already paid for service and only getting an oil change and an already free car wash? No one spoke to me about the condition of my oil, filter, or fluids or if anything needed to be checked up on. I was told a manager would be calling to speak to me and have yet to hear from anyone except a message to fill out this survey. I will not be returning to any Feldman for any car related business and am extremely disappointed. I would give zero stars if possible. More