Feldman Chevrolet of New Hudson - Service Center

Most of the time i have had a good experience with the service department. This time was significantly poor. My car was in service for over 3 weeks and it is still not done. I will comment when the car service department. This time was significantly poor. My car was in service for over 3 weeks and it is still not done. I will comment when the car is done to see if all was fixed properly. More

I was advised my vehicle’s battery needed to be replaced because it wouldn’t take a charge. My alternator also needed to be replaced as well as the serpentine belt, which I was told was hanging by a thread. because it wouldn’t take a charge. My alternator also needed to be replaced as well as the serpentine belt, which I was told was hanging by a thread. I was quoted close to $1400 for the repairs. I picked up my vehicle and replaced the only thing that was wrong with the vehicle (alternator) less than $300. The battery was able to take a charge and had no problem maintaining voltage, which is the opposite of what the service department advised. The serpentine belt was inspected and didn’t have a single crack in the belt, once again the opposite of what your service department reported. Feldman’s is very dishonest and I would not recommend them in the future. More

The service was great, everyone was very friendly. Got me in and out within an hour for an oil change. Waiting area very nice and clean. in and out within an hour for an oil change. Waiting area very nice and clean. More

The service department refused to repair what was wrong with my truck but wanted to replace a perfectly operational heater core. I even explained the the service manager that I had information from the lea with my truck but wanted to replace a perfectly operational heater core. I even explained the the service manager that I had information from the lead development engineer on the Colorado that disputed the incorrect diagnosis. But apparently that means nothing to him. Way to go Joe. More

wait time was way less than i expected...i was all prepared with my kindle for the wait but i didt even get a chance to get to the book...just a game..no complaints prepared with my kindle for the wait but i didt even get a chance to get to the book...just a game..no complaints More

Great service! Kevin has been wonderful to work with. I have been in twice for an oil change and both times be was great to work with. Great customer service have been in twice for an oil change and both times be was great to work with. Great customer service More

What a great service department! Sales manager and GM are great. The entire service team are top notch. Friendly. Clean environment. Couldn’t ask for a better dealer. great. The entire service team are top notch. Friendly. Clean environment. Couldn’t ask for a better dealer. More

extremely poor management AND customer service in all departments. absolutely no communication between departments. took the dealership over 2 weeks to refund my money for an issue they caused where i wa departments. absolutely no communication between departments. took the dealership over 2 weeks to refund my money for an issue they caused where i was not the liability at all. More

Great service. Salesman spent time and patience with me! He explained everything in detail to help make my decision easier. Service area workers are always friendly and helpful. me! He explained everything in detail to help make my decision easier. Service area workers are always friendly and helpful. More

I was greeted right away Pete took me back got everything ready for me and even clean my windshield awesome customer service ‼️ Thanks Pete J ready for me and even clean my windshield awesome customer service ‼️ Thanks Pete J More