Faulkner Mazda
Trevose, PA
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I made a total of two visits to this dealership. This was my first time purchasing a new car on my own. The salesman Ravi Roopnarine kept good contact with me. He was very friendly and helpful. On my second my first time purchasing a new car on my own. The salesman Ravi Roopnarine kept good contact with me. He was very friendly and helpful. On my second visit I missed Ravi by 15-20 minutes. He was done work for the day. They gave him a call and he came right back to the dealer to help me out. I was very impressed by his dedication to help me out. Andrew Veirling, the finance manager was very informative with all the information he gave me. He explained my options and work with me very well. I would come back to this dealer for a future purchase. Great staff. More
My experience was very good at the Trevose dealership. Larry and Mike were very helpful wtih picking the right car for me. I am very happy with my choice and the price was in the ballpark I needed. I woul Larry and Mike were very helpful wtih picking the right car for me. I am very happy with my choice and the price was in the ballpark I needed. I would recommend Mike and Larry to my friends. Anne More
I had experience with David a prior to my purchase. He treated me fairly, giving me all of the information i requested and price quotes that were highly competitive. It just so happened that my purchase w treated me fairly, giving me all of the information i requested and price quotes that were highly competitive. It just so happened that my purchase was delayed over a few months and when I was back in the market for a vehicle, I wanted to call him back based on how well i was treated by him. The atmosphere was "no pressure" and he was able to answer all of my questions, even down to the obscure details that usually cause a salesman to run off for the answer. Truly a positive experience and I would be extremely likely to make my next purchase with David. More
After 4 months of dealing and searching for a new MX5 from other car sites, all fell through as prices posted were increased once I showed up. One day, Mazda USA showed a car I wanted was shipped to Fau from other car sites, all fell through as prices posted were increased once I showed up. One day, Mazda USA showed a car I wanted was shipped to Faulkner, so within a week of delivery I checked it out. Faulkner listed MSRP and was among the highest listed, not one I would have chosen on first pass, but I contacted Kim on a whim because of their reputation for customer service, and the price was much lower on first quote. Kim was very good with providing more vehicle details and photos all via email. Their website doesn't actually link the person mentioned but it seems to be a shared chat line, and once I got Mike Rocchi, who was very courteous to set up my test drive and visit. I came for a 30 min test drive and walk through with Renee, had a firm price in mind, spoke with Larry and in minutes we were at that price. The salespeople, manager and finance man Mike, were all very pleasant to deal with. I could drive the car out 1.5 hour later; everything was done. No gotchas, full disclosure by all before I met Mike, nothing unexpected. Many employees I dealt with were long 20+ year timers, tells me employees and customers are loyal [ the mojo in the place is RELAXED, compared to in-your-face salesmanship in many places], through all the economic turns, and other reviews elsewhere rate them as well too. More
Fantastic experience! Preston DeLucca went above and beyond to make sure we were satisfied with our purchase. We couldn't be happier with the service we received from Faulkner Mazda. We highly recomen beyond to make sure we were satisfied with our purchase. We couldn't be happier with the service we received from Faulkner Mazda. We highly recomend Preston and the Faulkner Mazda team. More
Mike Rocchi and his team put in the work to get my financing approved and in the car I wanted, where the other dealerships simply turned me away. I have to commend both Mike and his finance team for financing approved and in the car I wanted, where the other dealerships simply turned me away. I have to commend both Mike and his finance team for really going that extra mile. They may be a busy dealership, but that's a good thing. It means they're doing something right. Thanks a ton guys! More
The purchasing experience with Mike Rocchi was pressure and hassle-free. He was down to earth, straight forward, and patient with us when we made our purchase at night, even staying late to address our qu and hassle-free. He was down to earth, straight forward, and patient with us when we made our purchase at night, even staying late to address our questions and secure all the important details of our purchase. Couldn't ask for a better experience. I would not hesitate in recommending him to friends, family, and colleagues. More
Okay so I'm 18 and I just started my career and I think to myself I'm going to need a reliable car, so I walked in to Faulkner Mazda and met Mike Rocchi so I'm thinking there is no way me an 18 yr ol think to myself I'm going to need a reliable car, so I walked in to Faulkner Mazda and met Mike Rocchi so I'm thinking there is no way me an 18 yr old fresh out of HS is going to drive off this lot but mike made it happen. It took a few hours but that same night I pulled off the lot in a beautiful Saturn aura xe. He even had a few of his insurance contacts call me with better quotes than my original ones. He has exceptional skills, class, and is very expeditious with overcoming obstacles. He can find the perfect car to fit your financial and physical needs. I couldn't be more happy with the service I received from the Faulkner family and if you have any doubts about purchasing your next vehicle call Mike Rocchi over at Faulkner Mazda and he will take the weight off your shoulders literally. More
Awesome! Awesome! Awesome! What else can I say about everyone at Faulkner Mazda. It is actually a pleasure to purchase a car with them. From the friendly sales people to the awesome prices they can't be everyone at Faulkner Mazda. It is actually a pleasure to purchase a car with them. From the friendly sales people to the awesome prices they can't be beat. I won't go to another Mazda dealership. If you have to drive a little further to get there, TRUST ME you won't be sorry. #1 in my book. I am a returning customer for many times now. Its not just a new customer show. More
I would never use this dealership again or recommend it to anyone. This was my second lease from Mazda. I had nothing but trouble with returning my Mazda 6 after the lease was up. My Mazda 6 was in perfect to anyone. This was my second lease from Mazda. I had nothing but trouble with returning my Mazda 6 after the lease was up. My Mazda 6 was in perfect condition when I returned it a month ago. I tried turning it in 3 different times and when I finally turned it in, I had to go back 2 days in a row to sign one paper. I am still dealing with paperwork that wasn't done right. The best decision I made was buying a Hyundai Elantra. I couldn't be happier!!!! More

