Faulkner Mazda

All opinions aside.....these are the facts....Judge for yourself and see if you want to trust them..... 1. The check engine light won't stay off. The engine often rumbles before the xx engine light begi yourself and see if you want to trust them..... 1. The check engine light won't stay off. The engine often rumbles before the xx engine light begins to blink. Per their mechanic....Cylinder 4 is not firing. (I paid for 8 and got 7) 2, The car has a shimmy and a noticable clicking from the front wheel well, while on the highway, especially while negotiating left curves (Turnpike, Rt 1 95). It needs a stabilizer according to another mechanic. This led to a shift in the body where the molding now catches in the fender when opening the driver's door. Not only is the molding now bent out....the car is dangerous ..according to a mechanic. 3. The outside of the passenger tire is bald and has been since I took delivery. There are 3 different brand tires on the car. Two of the same brand from Faulkner, 2 from the old owner. They will not sell me 2 matching ones at cost. They must make a profit, I was told....and charge for mounting, etc. I am not even due for an oil change yet and this tire needs to be replaced. It needed it since I bought but they refuse to accept the words of 2 other mechanics. 4. The sun roof works intermittently and fixing it was part of the deal to purchase. They greased the track and will do nothing else. 5. They sold me a 4 year warranty and won't honor it, nor their 90 day warranty. 6. This is a 2001 Lincoln LS V8 with 105,000 Miles on it. I paid $10,646.10 including a 4 year warranty that I can't get them to honor....and I can show you the paperwork. Look up the value. Yes....I bought in haste 1 week before my daughter's wedding. I'm a dope. But, that doesn't mean Faulkner shouldn't honor their part of the contract. A 90 day warranty is supposed to mean something with steering repairs, and a malfunctioning motor. The rest I can just swallow. So, now that I've owned it for a little over 91 days, I am paying Reedman's to fix the car and, with their report, suing Falkner. I also reported them to the state, who assures me, I have been taken advantage of. They are investigating Faulkner Mazda, Harry Faulkner and Kevin Kneib. My team! Again, these are the facts and I assure you, there's more wrong with this car. I waited over 90 days to post this, giving them every opportunity to do something to make this right. Something, ANYTHING. They've done nothing. Oh...they did tell me that my 4th cylinder was not working properly. I suppose I should thank them for that....I didn't know which one was causing the rumbling. More

I recently purchased a Mazda Speed3 from Faulkner. I did my homework and visited multiple dealers before buying. I decided to choose Faulkner. A big part of the decision was the professionalism of Randall my homework and visited multiple dealers before buying. I decided to choose Faulkner. A big part of the decision was the professionalism of Randall Whiteman. I would recommend him for any new car purchase. It really was a great experience. More

I had a great experience at Faulkner Mazda. I told Ravi what I wanted & how much I wanted to pay & he made it happen! Andrew the finance guy was a true professional & got me a great rate. They are the best what I wanted & how much I wanted to pay & he made it happen! Andrew the finance guy was a true professional & got me a great rate. They are the best!! More

The positive reviews on dealer rater were a primary motivator for visiting this dealer, and it lived up to its reputation! This was my first car buying experience, so I was bracing for the stereotypica motivator for visiting this dealer, and it lived up to its reputation! This was my first car buying experience, so I was bracing for the stereotypical high-pressure bargaining process. I expressed interest in a vehicle online and quickly received a great quote (relative to truecar.com prices) from Kim Principale. Kim scheduled a test drive for me with another sales representative to accommodate my schedule rather than hers. Renee Fargason toured the relevant features and rode along for the drive. The appraisal of my trade-in and price detailing for the lease were fair, transparent, and completely pressure-free. As I left to think it over and try some other options, they weren't aggressive and even said NICE things about the alternatives. Ultimately, I was pleased to find the Mazda suited my needs the best and gave my business to Faulker. More

The team is excellent. I have been in sales/ customer services and strategies myself for more than 20 years, but after visiting Faulkner Mazda I have the urge to meet them regularly. There is so much to services and strategies myself for more than 20 years, but after visiting Faulkner Mazda I have the urge to meet them regularly. There is so much to be learnt from Messrs David, Andrew and Larry. I wish them a grand success. More

I actually leased a new Mazda3 in February and just purchased a used vehicle in April. I worked with Dave and Mike on both occasions and both are very easy to work with. Dave was very helpful with bo purchased a used vehicle in April. I worked with Dave and Mike on both occasions and both are very easy to work with. Dave was very helpful with both vehicles and went out of his way to make me feel comfortable. If I had questions Dave would have the answer or find the answer. I would definitely recommend Faulkner Mazda and Dave to anybody looking to purchase/lease a new or used vehicle. More

Renee was very nice and the whole dealership had a very friendly and helpful vibe. I never felt like I was being taken advantage of and I was very pleased with my whole experience. friendly and helpful vibe. I never felt like I was being taken advantage of and I was very pleased with my whole experience. More

Seriously one of the best car buying experiences I ever had. Easy, Friendly and a pleasure to buy from. Would definitely come back to Faulkner Mazda! had. Easy, Friendly and a pleasure to buy from. Would definitely come back to Faulkner Mazda! More

Our sales man had gone above and beyond to accommodate us. He has a well rounded knowledge about each process our purchase had gone through and offered knowledgeable suggestions to address our concerns. us. He has a well rounded knowledge about each process our purchase had gone through and offered knowledgeable suggestions to address our concerns. Randall was a pleasure to work with and had made our experience with Faulkner Mazda a great one! More

I spent most of my business career in Sales. I truly know what makes a saleperson stand out. Randell Whiteman more then fills this role. It was a pleasure dealing with him. Randell made use feel he w know what makes a saleperson stand out. Randell Whiteman more then fills this role. It was a pleasure dealing with him. Randell made use feel he wanted to make us happy, first by gathering our trust, then by his professional sales ability. He went the extra mile for us. More