Faulkner Mazda

Rene and Dave were wonderful. They made me feel comfortable and welcome. I felt they were honest and sincere and had my best interest in mind. They were patient and answered all my questions. Wh comfortable and welcome. I felt they were honest and sincere and had my best interest in mind. They were patient and answered all my questions. What a great experience. More

From the minute we walked in the door the sales people were polite. Renee was very informative. She did not follow us around, but made it clear that if we had any questions to just ask her. She then "c were polite. Renee was very informative. She did not follow us around, but made it clear that if we had any questions to just ask her. She then "checked back in" with us a little while later. I told her I was not ready to make a decision yet, and she said she understood and hoped that if I chose a Mazda that I would purchase it from Faulkner. A few weeks later when I was ready to take one for a test drive, it happened to be her day off. Ravi was extremely helpful on Renee's behalf, even though he was busy with a few other customers. He was very pleasant to work with as well. Everyone was very respectful that I was working with a tight budget, and did not try to talk me into something with more options. Lastly, Mike Rocchi explained all the paperwork and my options as far as purchasing an extended warranty extremely well. Mazda's ratings and reputation are what got me in the door, but the good service is what kept me there as well! I love my new car! Carol More

The time came to look for a lease. After doing some research online, I was able to narrow down my search to a few local dealerships. Faulkner Mazda was first on the list for the day. I can tell you t research online, I was able to narrow down my search to a few local dealerships. Faulkner Mazda was first on the list for the day. I can tell you this -- no other dealership throughout the remainder of my visits came close to the friendly, professionalism of Faulkner Mazda. It's a very different atmosphere. Randall Whiteman was the first I came into contact with at the dealership. He was welcoming and professional from the beginning. He was incredibly informative and seemed to know every single detail of the vehicles we were looking at. It was reassuring to have that resource. From I conversations, I came to learn he's been involved with the dealership in many different areas, which I see as a tremendous positive. His commitment to his work and the dealership's confidence in him is paramount and quite clear. The greatest benefit of the dealership, however, is the sales approach. There are many stigmas in the industry with salesman, but Faulkner Mazda seemed to distinguish itself in that category. There was no pressure in the process at all, so I recommend that if you're interested in a Mazda at all (even if it's to rule it out of your choices), I suggest taking a trip to Faulkner Mazda. Throughout my time there, I met a few other people who were all terrific as well; their assistance with the financing was clear, to the point, and tremendously helpful. I look forward to future dealings with them and couldn't provide enough positive feedback from my experiences. More

There is a reason why my family continues to buy from Faulkner Mazda: Excellent service from knowledgeable and friendly staff. I'm the proud owner of a 2013 Mazda3 and Ravi, Larry, and Mike all played a Faulkner Mazda: Excellent service from knowledgeable and friendly staff. I'm the proud owner of a 2013 Mazda3 and Ravi, Larry, and Mike all played a part in making that happen for me. I'm a Mazda loyalist, and a Faulkner loyalist! Zoom Zoom! More

This is the second car we bought from Renee!! She makes the transaction easy! She is a pleasure to deal with! I highly recommend you go to Renee if you are in the market for a car!! From beginning if ne the transaction easy! She is a pleasure to deal with! I highly recommend you go to Renee if you are in the market for a car!! From beginning if negotiations to leaving with my brand new car was just about 2 hours!! Amazing job, Renee!!!! More

One of the reasons we purchased the car at Faulkner Mazda was the sales staff. Randall was one of the finest salespeople I have ever dealt with. When he originally showed us the car, he took the time to exp was the sales staff. Randall was one of the finest salespeople I have ever dealt with. When he originally showed us the car, he took the time to explain all of the features in detail, and make sure I was comfortable before taking the test drive. He NEVER gave us the bums rush, and was more than patient in answering all of my questions. Larry, the general manager, worked with us on the pricing, and everyone else was kind and friendly. The day we picked up the car happened to be on Randall's day off. He came in, and spent the better part of an hour setting up my Bluetooth, navigation system, and radio. He again was patient in answering all of my questions, and offered his services should I have any questions in the future. I have bought many cars over the years, and I have NEVER had a salesperson take the time that Randall did with me. He has a bright future with the Faulkner organization, and should be highly commended for his work. Clearly I would recommend Faulkner Mazda (by the way, I LOVE the car), and Randall in particular. More

Went in looking to "upgrade" my college son's ride as he needed better gas mileage as well as reliability, all on a tight and limited budget. Not only was Ravi Roopnarine the most upbeat a son's ride as he needed better gas mileage as well as reliability, all on a tight and limited budget. Not only was Ravi Roopnarine the most upbeat and friendly salesman I've ever had the pleasure to deal with, he understood what we were tying to accomplish and took the time to go over all of our options available on the lot and offered to online the other Faulkner dealerships. He took the time to show us what was done as far as service to the available cars as well as provided the car histories without even needing to be "asked". After a few test drives, and a budget issue, Ravi brought Larry Dixon in to help us figure how, on a college students budget, we could make the car ours! We went to other dealers and quickly headed back to make the purchase! Ravi was a pleasure from beginning to end and we will be back to this dealership for the same experience for my daughter in a bit as she's off to college shortly as well! More

Friendly service, knowledgable staff, not too pushy. Have bought 3 cars there so far (2 mazda 6 and a mazda 3). I would reccomend them to anyone. bought 3 cars there so far (2 mazda 6 and a mazda 3). I would reccomend them to anyone. More

I bought my first CX9 from Renee and I was very please with her>showed me everything on the car.And I came back again. with her>showed me everything on the car.And I came back again. More

A great experience all around! We purchased a certified pre-owend car for our daughter. We had a vehicle in mind when we arrived at the dealer and Preston also took the time to go through all of the other pre-owend car for our daughter. We had a vehicle in mind when we arrived at the dealer and Preston also took the time to go through all of the other options within our budget. Everyone we dealt with was courteous, professional and took the time to answer all of our questions. More