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Faulkner INFINITI of Mechanicsburg

Mechanicsburg, PA

Overview
Reviews
4.7
118 Reviews
Call Dealership (717) 691-8900
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6720 Carlisle Pike

Mechanicsburg, PA

17050

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Showing 118 reviews

December 23, 2024

Very prompt when I make an appointment. Work professional. SUV always clean. Price al little high but quality is not cheap. More

by cobpgk7856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Dec 26, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2024

Shannon, Terrance and Guillermo from the service department provided outstanding customer service today. There are a great team. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo, Shannon and Terrance.
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Dec 23, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner INFINITI of Mechanicsburg! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 18, 2024

I had an excellent experience. The staff was very friendly and informative. Service provided was excellent. More

by stevemorgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Print
Dec 21, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 13, 2024

I have been going to Faulkner infiniti for five years it has always been Amazing service! More

by Emss2718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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December 13, 2024

Everyone I have dealt with is amazing, especially Shannon from service. I recommend the dealership all the time More

by t.downey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Print
Dec 14, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 09, 2024

Shannon was great and helpful. She was honest which was refreshing pace of chance. I would recommend! More

by Marlos26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan Chronister
Print
Dec 12, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

December 05, 2024

The staff was very kind and friendly! They were super helpful and answered all my questions or concerns! More

by Kaeli Caprio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Sellers, Shannan Chronister
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Dec 06, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi Kaeli, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 24, 2024

This has been the best experience I have ever had with a dealership and car purchase More

by mlsallh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darell in Sales and Chad in finance
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Nov 26, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2024

I have NEVER had a bad experience at Infiniti of Mechanicsburg. The service manager goes above and beyond every time, Shannan is awesome and she is very helpful. Tech are cool and helpful as well More

by Renee2579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan
Print
Nov 23, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Faulkner INFINITI of Mechanicsburg. Our team is available should you require any extra help.

November 18, 2024

Great service. Beautiful waiting area. Shannon was my service rep and took care of all of my needs. More

by LMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Print
Nov 21, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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