Faulkner BMW
Lancaster, PA
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Took my BMW in for a recall and drove it home and ran rough the whole way home and nearly shut off several times. Whatever they did my car hasn't driven the same, called BMW and they said they don't know rough the whole way home and nearly shut off several times. Whatever they did my car hasn't driven the same, called BMW and they said they don't know what happened...kind of odd my car ran perfectly until I brought to them and declined a service and said I would get it done elsewhere More
Dealership has been most professional in purchasing BMW’s, getting educated on the cars technology, and service has been easily scheduled and done professionally. BMW’s, getting educated on the cars technology, and service has been easily scheduled and done professionally. More
Faulkner BMW consistently offers outstanding service. Their mechanics have tremendous expertise and their customer support staff are highly responsive. Their mechanics have tremendous expertise and their customer support staff are highly responsive. More
Good dealership, fast working and good service people, sales people were quite rude and judgy and wouldn’t help m without me asking. Once I got help the lady at the desk would look annoyed and I didn’t fe sales people were quite rude and judgy and wouldn’t help m without me asking. Once I got help the lady at the desk would look annoyed and I didn’t feel very welcome. Service dept was great and so was parts. Kudos to them from not being judgy. More
