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Family Hyundai
Tinley Park, IL
8,920 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,920 reviews
March 15, 2019
Great service Guy in service was really nice and the whole process with smooth and I wasn’t their long. Whenever I would go to the other dealership it took foreve.. Guy in service was really nice and the whole process with smooth and I wasn’t their long. Whenever I would go to the other dealership it took foreve... More
by magicmario16
Verified CustomerEmployees Worked With
March 14, 2019
Oil Change and Recall They greeted me promptly and asked the reason for my visit stated I made an appointment online. He looked up my service request and proceed to review They greeted me promptly and asked the reason for my visit stated I made an appointment online. He looked up my service request and proceed to review what I had requested and I requested something by mistake so it was deleted. Glad he caught that before they did the work and charged me. My only issue is when you make an online appointment, it doesn't matter because they are still going to take you in the order that you arrived to the door. I don't like this, what is the point of the appointment if I don't take priority over walkins or drive ups. If I have the first appointment of the day. I should be taken care of first, I arrived at 7am and left at 9am. For an Oil Change and recall. I think that's too long. Then the rep comes and tells me about all this work I need and it will cost me over $1,000. Then we I say no it takes another 15mins before I'm giving me keys to go. More
by reenae2
Employees Worked With
James Rich
March 13, 2019
Great service Wonderful service for my recall at Family Hyundai Dealer. The team was professional and courteous. The car was returned clean . I received inform Wonderful service for my recall at Family Hyundai Dealer. The team was professional and courteous. The car was returned clean . I received information about what was done and recommended for my car. More
by Zoo who
Employees Worked With
Mike Majchrowicz
March 13, 2019
Great Service ! Colin was very thorough in getting the work on my car done in a timely manner. He also alerted me to a recall and took care of that as well Colin was very thorough in getting the work on my car done in a timely manner. He also alerted me to a recall and took care of that as well More
by joewachel
March 13, 2019
Great service Michael took care of everything I needed in a timely fashion. I stopped in for my tire pressure and he fixed the problem promptly, and also got me in Michael took care of everything I needed in a timely fashion. I stopped in for my tire pressure and he fixed the problem promptly, and also got me in for a recall. He explained everything that was happening and was just such a nice guy. I am extremely happy, as this was my first experience at the service with my new car! More
by Brittneygh
Employees Worked With
Mike Majchrowicz
March 13, 2019
Very pleasant buying experience Purchased many cars over the years and I can say I haven't had a more pleasant buying experience. Everyone was very accommodating and professional, a Purchased many cars over the years and I can say I haven't had a more pleasant buying experience. Everyone was very accommodating and professional, and George was super helpful. I feel very good about the purchase and look forward to driving my new Santa Fe Ultimate turbo! More
by rwarner1710
March 13, 2019
Service is great! Always great professional service in the service department. The employees are very helpful and patient. Nice waiting area and free wifi with coffee a Always great professional service in the service department. The employees are very helpful and patient. Nice waiting area and free wifi with coffee and snacks. More
by suek165
Employees Worked With
Andrew and Zachary
March 13, 2019
Vehicle Recall I visited Family Hyundai on 3/11/19 to get the recall taken care of with Tom and it was a great experience. Tom Salin is always very professional and I visited Family Hyundai on 3/11/19 to get the recall taken care of with Tom and it was a great experience. Tom Salin is always very professional and I usually ask for him when I call in to make my service appointments because he will take care of my vehicle needs. I always know before hand what is coming up next service wise so I can know how to plan. Whether it’s working a few extra hours or smart planning. In that respect alone I appreciate Tom and he is truly an asset to Family Hyundai!!!! More
by SILKYLADY0312
Employees Worked With
Tom Salin
March 12, 2019
Great experience! This was my second year in a row leasing from Family Hyudani. I love my new car! Kristi was so helpful and got me a good deal! This was my second year in a row leasing from Family Hyudani. I love my new car! Kristi was so helpful and got me a good deal! More
by Cate4791
March 11, 2019
Great quick service! I was able to get both of my cars an oil change and maintenance and it was done quickly. Really love the experience at Happy Hyundai!!! I was able to get both of my cars an oil change and maintenance and it was done quickly. Really love the experience at Happy Hyundai!!! More
by msorensen44
Employees Worked With
Mike Majchrowicz
