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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,016 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,016 reviews

March 22, 2024

Called to make a service appointment. The woman that answered my call was very courteous, helpful and a pleasure to talk to. Scheduled a day and time with no problem. More

by krunchzak
Recommend Dealer
Yes
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Mar 23, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2024

Ken was great to work with. Kept me informed on progress Repaired was completed well and on schedule More

by TWAHL
Recommend Dealer
Yes
Employees Worked With
Ken
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Mar 21, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ken and our team, and we look forward to working with you again.

March 20, 2024

I buy my cars from this dealership because I trust the service department. They are respectful and, I feel, honest. More

by VALLESCHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj
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Mar 20, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 20, 2024

Joanna was friendly and kept me informed on what my vehicle needed aside from an oil change More

by MARISOLRMZ
Recommend Dealer
Yes
Employees Worked With
Joanna
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Mar 21, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Joanna was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 20, 2024

Excellent customer service, even though things may have taken longer than expected, work was finished and there took care of me every step of the way. More

by Aaron N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Mar 21, 2024 -

Family Hyundai responded

Thank you, Aaron! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 19, 2024

I love the repair Family Hyundai has done on my vehicle. I never have any complaints or problems with my vehicle . They are very professional and very knowledgeable about the process of getting it serviced. More

by tleachman16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 19, 2024

Crystal was very helpful and through with the repairs needed on my car. My car was stolen, and the steering column was destroyed besides that I was a wreck with all that happened, crystal kept me informe More

by BOCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Mar 19, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Crystal and our team. Please don't hesitate to let us know if we can be of further assistance.

March 18, 2024

Maurice was very nice a patient with my husband, son, and myself. The transaction went very smooth. However the service department I wasn’t to pleased with. More

by alicialoving2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Family Hyundai responded

Alicia, Thanks for your feedback on your recent visit to Family Hyundai. It's great to hear that Maurice was able to assist you and that you had such a positive experience.

March 18, 2024

Excellent salesman, professional, knowledgeable friendly. Finance quick/easy. Showroom clean. Great experience. Love the car. More

by WHEEZE53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

March 18, 2024

Ken was very helpful. I was very satisfied with the work and the service was the best. More

by MB
Recommend Dealer
Yes
Employees Worked With
Ken Begeske
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Mar 19, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ken and our team, and we look forward to working with you again.

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