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Family Hyundai

Tinley Park, IL

4.4
9,016 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,016 reviews

April 06, 2024

I have bought and traded three cars over twelve years . Love this dealership. Great people to work with. More

by SJSTALTER90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 05, 2024

I have always get the best service n I’m please. If I think of buying another vehicle it will be from you thsnkyou More

by petuniacj1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 05, 2024

Very friendly and efficient. We love our Tucson and we also love the warranty from Hyundai. More

by motolaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 05, 2024

I had a seamless interaction and everything went smoothly. I can safely say I would recommend Omar to all of my friends and family. Thank you for your professionalism. More

by ZACHARY629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal , Omar Martinez
Apr 06, 2024 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Omar here at Family Hyundai.

April 05, 2024

Very disappointed. 2 hour wait for an oil change. Our previously service station did an oil change and car wash for $65.00 and were usually done in half an hour, with More

by jnavickas73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Apr 09, 2024 -

Family Hyundai responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to reach you, and we will reach out.

April 03, 2024

Dishonorable sales/service practices. I came in for a piston soak when my car was still 10k miles under the extended warranty sold by the dealership. I was told to come back after 100 More

by Scott K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Family Hyundai responded

Scott, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 03, 2024

Customer service was very helpful, they determined all the inspections were needed to make completed More

by DANYKN7890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Family Hyundai responded

Thank you! TJ and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 03, 2024

Fair Well, he was a fair kinda guy all I went for was to get service.....I was told by Mike I needed to have my rotors change which now I know. I told him at another time. So he was a very fair & nice guy. More

by Benjamin
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 04, 2024 -

Family Hyundai responded

Benjamin, Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

April 02, 2024

Bryan Schultz was excellent. The lady who came out to greet me and tag my truck while I was in the service line was great also. An hour and twenty minutes and I was on my way hom More

by GGIBERTINI1959
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 03, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 02, 2024

Loved the service at Family Hyundai Could not have been more pleased with the with the work done and the fantastic service group. More

by jones3926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz was the best.
Apr 03, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

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