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Family Ford of Enfield
Enfield, CT
2,186 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,186 reviews
August 23, 2015
Great service crew! Friendly, fast, and accomidating. I purchased a set of tires for my Mustang and they were equal in price to many of the local tire shops. The tires c Friendly, fast, and accomidating. I purchased a set of tires for my Mustang and they were equal in price to many of the local tire shops. The tires came in quick and the job done right! More
by BSD2014
Employees Worked With
Ken
August 15, 2015
Lease Excellent service from salesman Bill McGowan. Worked hard to find a 2015 Edge with all the features and in the color we wanted. Gave us a very fair tr Excellent service from salesman Bill McGowan. Worked hard to find a 2015 Edge with all the features and in the color we wanted. Gave us a very fair trade-in on the car we purchased from there 8 years ago. We also have always used this dealership service department and appreciate their friendliness, honesty and workmanship. More
by GrantK
Employees Worked With
Bill McGown, Agnes
August 02, 2015
Great Dropped and picked up with no worries Agnes informed me if the wear on my brakes and helped me with filling out the rebate information for the works Dropped and picked up with no worries Agnes informed me if the wear on my brakes and helped me with filling out the rebate information for the works package. Thank you More
by Mbrown70
Employees Worked With
Steve Archambault
July 29, 2015
Senior citizen helpful service I have had excellent response from service person Gregg in Keeping My 2002 Lincoln LS vehicle drivable after finding the problem.it Has been a grea I have had excellent response from service person Gregg in Keeping My 2002 Lincoln LS vehicle drivable after finding the problem.it Has been a great experience when I needed help.Thank you for being a Competent technician. More
by Whiskers68
Employees Worked With
Greg Larouche
July 28, 2015
preowned cars I had ray as my sales person I was looking for a preowned card he found me two cars two different times with in what I was looking for in car plus the I had ray as my sales person I was looking for a preowned card he found me two cars two different times with in what I was looking for in car plus the price too very excellent in professionalism and knowledgeable too. More
by careguy1018
Employees Worked With
Ray Corriveau
July 27, 2015
Very helpful service department. We have two Ford cars that we bought from Family Ford. We have had both serviced by Family Ford as long as we have owned them. The service is excell We have two Ford cars that we bought from Family Ford. We have had both serviced by Family Ford as long as we have owned them. The service is excellent. Once, while headed out to vacation, we got a nail in a tire about ten miles north of Enfield. We were able to drive to Family Ford to have the tire repaired. While they were doing that, which took about an hour, they loaned us a car, didn't mind that we had our dog with us, and we were able to go have coffee rather than wait in the waiting room. I think this is typical of how Family Ford goes the extra mile to take care of their customers. More
by OnTheEdge
Employees Worked With
Agnes
July 27, 2015
Good Service The service was very good they were very attentive very friendly and very helpful also very appreciative of my business I would recommend this deale The service was very good they were very attentive very friendly and very helpful also very appreciative of my business I would recommend this dealer More
by Deenja
June 24, 2015
Mike Moriarty This man defines the word Shyster. Lied to me about have a blue Mustang GT in stock to get me into the dealership. Then told me I could not get a Fo This man defines the word Shyster. Lied to me about have a blue Mustang GT in stock to get me into the dealership. Then told me I could not get a Ford Mustang for the price I wanted and laughed in my face. Got the car I wanted for the price I wanted at Balise. More
by Proud Stang owner
Employees Worked With
Mike Moriarty
June 10, 2015
"Foor-door American-made with a trunk" Sales Professional Ray Corriveau found me the TRULY perfect car for me, in about twenty minutes, and for a price I could appreciate. He handled the de Sales Professional Ray Corriveau found me the TRULY perfect car for me, in about twenty minutes, and for a price I could appreciate. He handled the deal with grace. More
by American-made
Employees Worked With
Ray Corriveau
May 27, 2015
Great customer service and friendly staff I just bought a certified pre-owned Ford Fusion from Family Ford of Enfield. It was a pleasant experience and Ray Corriveau took care of everything f I just bought a certified pre-owned Ford Fusion from Family Ford of Enfield. It was a pleasant experience and Ray Corriveau took care of everything for me- even registering my new car and transferring my car insurance! More
by Tom
Employees Worked With
Ray Corriveau
