Fairfax Motors

I was in a car accident and needed an affordable reliable car. Fairfax motors, especially Jimmy, were very helpful and friendly! They worked with me the whole time and got me the type of car I needed! They w car. Fairfax motors, especially Jimmy, were very helpful and friendly! They worked with me the whole time and got me the type of car I needed! They were able to get me a really nice 03 eclipse for a very affordable price! They will always have my business! More

Excellent service and great selection of cars. Louis was specially helpful and very knowledgeable sales person. I am happy that I had such a pleasant car buying experience. specially helpful and very knowledgeable sales person. I am happy that I had such a pleasant car buying experience. More

Louis was very personable, and helpful. I was unable to get to the dealership to pick up my vehicle and Louis picked me up at the metro, which he did not have to do. I purchased a 2010 Ford Mustang and I l get to the dealership to pick up my vehicle and Louis picked me up at the metro, which he did not have to do. I purchased a 2010 Ford Mustang and I love it. I also think that Mr.Kim should have a great rating because he told me up front that there was a part broken with the A/C and fixed it before I picked up my vehicle. He is also very personable and helpful as well. More

I purchased a car from this dealer, and I had a very good experience with Stanley Azor. He is friendly and very helpful even though when we come back again to close the deal, he was not available, but Jimmy experience with Stanley Azor. He is friendly and very helpful even though when we come back again to close the deal, he was not available, but Jimmy Diani took us through the process of closing the deal and make sure we understand everything the concerned us. Jimmy was very patient answering our Qs. Again, I had a wonderful experience at Fairfax Motors, and I am very very pleased with my purchase and their customer services. More

THE REASON FOR THE EXCELLENT RATING FOR LOUIS IS BECAUSE HE WAS KNOWLEDGEABLE ABOUT THE VEHICLE I WANTED TO PURCHASE, ALSO HE WAS VERY NICE SALESMAN. I WOULD BUY A VEHICLE FROM HIM IN THE NEAR FUTURE FOR MY HE WAS KNOWLEDGEABLE ABOUT THE VEHICLE I WANTED TO PURCHASE, ALSO HE WAS VERY NICE SALESMAN. I WOULD BUY A VEHICLE FROM HIM IN THE NEAR FUTURE FOR MY WIFE IF SHE WANTS ONE. More

I had a very positive experience with Fairfax Motors. My sales associate Ali was very knowledgeable and friendly. He either knew or immediately obtained the answer to every question we had about the car we sales associate Ali was very knowledgeable and friendly. He either knew or immediately obtained the answer to every question we had about the car we were looking at and its history. He assisted in the entire process of buying a first time car, including going so far as to recommend insurance providers. Lastly, as mentioned in the reviews above, Ali has a good habit of checking in with his sales after they are complete to ensure that the customer received the positive experience they deserve. I would recommend this place to family and friends. More

Stanley was always very informative on all issues we had with the car. It was a very pleasent experience working with him. We would highly recommend using Stanley and this car dealership. with the car. It was a very pleasent experience working with him. We would highly recommend using Stanley and this car dealership. More

Louis was responsive to my emails and the car was listed at a little more than fair price, so I was interested. Obviously tried to haggle but not much success, which was ok, since I didn't expect much movin at a little more than fair price, so I was interested. Obviously tried to haggle but not much success, which was ok, since I didn't expect much moving over the internet. I drove 1.5 hours to the dealership. Louis is very nice and courteous to his customers and a very good salesman. He did point out some interesting features. The finance manager Ed was also very nice. For the most part, an easy and fair deal. Now, I do have some negative feedback as well. The car has nearly bald tires in the front, a cracked front grill (which I know I haven't done in the past 30 days, and it was covered by the front license plate), some paint that is badly touched up, and some scratches. There is also only one key/fob, which I only found out about after I closed the deal and was leaving. I will take responsibility as the consumer that I didn't pay attention, mainly because I had a baby with me and I had to rush in order to make it back at a decent hour since I live so far away. I think that given these flaws I probably overpaid by about 1200 dollars. I also emailed several times about my license and registration over the 30 days that my temp tags were good. I just received my tags today, 2 days after the temps expired. My final gripe is that the finance manager asked me what my APR would be. I told him 1.75 over 5 years, I was already pre approved. He argued with me in a bit of a condescending tone. I understand his job is to get me to buy the extended warranty, but I think he was underestimating me for whatever reason. Overall this is a good lot, and the staff wasn't too bad. I probably wouldn't buy from here again unless they deliver, simply because it is difficult to negotiate on a car you drive 1.5 hours for (obviously you want it if you drive that far) and I didn't have the time to properly look the car over and negotiate a better price. I would recommend the dealership, if you live in the area. More

This dealership is a disorganized mess. The salesmen will tell you what you want to hear to sell their cars. They told us the problems we discovered immediately with the car after driving it a day woul will tell you what you want to hear to sell their cars. They told us the problems we discovered immediately with the car after driving it a day would be covered by their own 30 day warranty. Well, take nothing they say as fact. We bought the car and was told the windshield washer problem, door lock problem, and the large scrape in the door ( which occurred by their own carelessness) would be corrected by them. Wrong! They told us that the car was still under manufacturer's warranty. Wrong! We traded in a car, only to return to the dealer two days later and see that the rear panel of the car was smashed. This is how they treat their cars. When I asked what happened, I was told that "you brought it in that way." Wrong! It is evident that they buy the cars on auction and simply throw them on their lot after detailing them to look nice for a quick sale. We had to pay for a second key ($400). We were literally at the dealer nightly for days straight, due to their inability to get the paperwork organized. The license plates were held up because they didn't know if an emissions test was performed (which we had to do), and then they issued new plates when we repeatedly requested our present plates be transferred to this new car. We had reservations, and we should have acted on them and drove away that first visit. Being new to this area we were way too trusting. After spending close to $2,000 of our own money at the manufacturer dealership, the car seems to be running fine. We would told that if we submitted a positive review we would be given free car washes. This was a huge disappointment in purchasing a luxury vehicle. For the money we spent we should have had these items fixed as promised. I have never experienced such poor service. Spend your $30,000 elsewhere. More

I was very pleased with the professionalism from the staff at Fairfax Motors. Ali Nasir was very easy to deal with, and I believe that he was the reason that we were able to make a deal. No pressure, staff at Fairfax Motors. Ali Nasir was very easy to deal with, and I believe that he was the reason that we were able to make a deal. No pressure, just good negotiations. I would go there again. More