Exeter Subaru

Update of my One Star review My original review was one star because we had agreed upon a deal and the next day the finance department called me because they "always try to get yo My original review was one star because we had agreed upon a deal and the next day the finance department called me because they "always try to get you a better deal." The loan rate wasn't as good as the rate I got on my own. Then I was told the price of the vehicle was contingent upon me financing through the dealer. This was the first I heard of it. I called the deal off. I probably would have been more inclined to listen to what they had to say if they had not started out with a price that had about $450 in document fees and more than $1200 for a wax and upholstery spray application. The Sales Manager called me a few days later to find out what had happened. I explained what I had considered to be a bait and switch. He assured me it was a miscommunication and he would honor the original deal. I am happy with the deal I got. I think other potential buyers should be aware that the document fees are excessive and can be waived. The $1200 wax job is another attempt to separate you from your money. After reading other reviews I noticed there have been a number of miscommunications. I appreciate the Sales Manager reaching out. I am not convinced the "miscommunication" is not their standard negotiation method. Stand your ground. It's your money. More

Great experience! Great staff! DJ and Eileen made the whole process easy and quick without any pressure! Highly recommend that you shop for your Subaru at Exeter Subaru Great staff! DJ and Eileen made the whole process easy and quick without any pressure! Highly recommend that you shop for your Subaru at Exeter Subaru. More

Awesome everyone (including the man who sold me the car) at this dealership is incredibly friendly and greeted me with respect and not aggressively like most everyone (including the man who sold me the car) at this dealership is incredibly friendly and greeted me with respect and not aggressively like most dealers. More

Rosa Rocks!! We had a wonderful experience buying a 2016 Subaru Outback from Rosa...with a five week old baby in tow! Rosa was warm, welcoming and did not put pres We had a wonderful experience buying a 2016 Subaru Outback from Rosa...with a five week old baby in tow! Rosa was warm, welcoming and did not put pressure on us. I felt like she was on our “side” and had our best interest in mind. She was respectful and gave us the time we needed to make this decision (no nagging phone calls or car salesman games). We highly recommend Rosa If you are looking for a relaxed and enjoyable car buying experience. More

New car I have bought 12 or 13 Subaru’s from this dealership. My latest Subaru the engine failed so Ann and Dan and Christine let me have a loaner car while I have bought 12 or 13 Subaru’s from this dealership. My latest Subaru the engine failed so Ann and Dan and Christine let me have a loaner car while I negotiated to buy a new car from the same Subaru dealership. Letting me have a loaner car was exemplary service because I would not of been able to work without transportation and as a loyal customer I felt they tried their best to take care of me and make the transition as seamless as possible. My family currently owns four Subarus, I would not put my children in any other Vehicle More

Good product, No pressure, knowledgeable employees. Very helpful sales staff. No pressure and can answer just about any question you may have. buying a Subaru is a painless experience at Exeter Subaru. Very helpful sales staff. No pressure and can answer just about any question you may have. buying a Subaru is a painless experience at Exeter Subaru. The employees make it FUN again. More

Excellent service and very friendly staff. The service center explains everything that has to be done to the car. They always give us options. Sales staff excellent and give complete inform The service center explains everything that has to be done to the car. They always give us options. Sales staff excellent and give complete information. More

Great Car Buying Experience Buying here was fantastic. The whole experience start to finish every phase. I never once felt any pressure or manipulation tactics at all - and I hav Buying here was fantastic. The whole experience start to finish every phase. I never once felt any pressure or manipulation tactics at all - and I have a strong sales background. Mitch, Jimmy, and Eileen are all excellent listeners and meet all my needs. More

excellent service, no old timey used car lot pressure I worked with Rosa Nute. She was fantastic. I drove a few cars with her and then continued shopping at some other local Subaru dealers. I returned to I worked with Rosa Nute. She was fantastic. I drove a few cars with her and then continued shopping at some other local Subaru dealers. I returned to make the purchase with Rosa at Exeter Subaru because the car was fairly priced and there was no game playing. High pressure sales made me walk at another place, there was none of that here and really happy with my Forrester. More

Awesome friendly service! Rosa is very friendly and helpful. She will do her utmost to make sure that you get exactly what you want for the best possible price! I can’t recomme Rosa is very friendly and helpful. She will do her utmost to make sure that you get exactly what you want for the best possible price! I can’t recommend her highly enough. More