Executive Volkswagen - Service Center

Very helpful and cooperative, all staff was on the same page with me. Truly appreciate the updates and explanations of the services provided. page with me. Truly appreciate the updates and explanations of the services provided. More

I always feel confident that I’m being treated honestly and fairly when I have service done at Executive VW. I’ve been a customer for more than 10 years now and I can honestly say that it’s the only dealer and fairly when I have service done at Executive VW. I’ve been a customer for more than 10 years now and I can honestly say that it’s the only dealership I’ve ever dealt with that consistently provides excellent service and value. Good guys. More

Pleasant efficient staff. They resoonded quickly to my request for an appointment and had the car ready at the promised time.Honest fair treatment. They resoonded quickly to my request for an appointment and had the car ready at the promised time.Honest fair treatment. More

Skip and the team there were professional, and very helpful. My vehicle was ready in a timely manner. I will be using them again in the future! helpful. My vehicle was ready in a timely manner. I will be using them again in the future! More

My experience with the team was professional, courteous and helpful. They made the waiting time very easy. and helpful. They made the waiting time very easy. More

Easy to schedule. Straightforward. Staff Pleasant and professional. Quick turn around. Thank you for everything Straightforward. Staff Pleasant and professional. Quick turn around. Thank you for everything More

Skip is great ! !Always there. Always explains things perfectly. Facility was very clean. Great job with pulling cars right in. !Always there. Always explains things perfectly. Facility was very clean. Great job with pulling cars right in. More

Always get great service, and they keep me informed of what is going on. Professional and courteous. what is going on. Professional and courteous. More

This is the first time I've used the service department since I bought my 2020 GTI last February. I live in Ridgefield, CT 45-60 minute trip each way, but I wanted to go back to where I purchased it. T since I bought my 2020 GTI last February. I live in Ridgefield, CT 45-60 minute trip each way, but I wanted to go back to where I purchased it. The entire experience, from scheduling through driving away was excellent. Skip was great - listening to and understanding my issues, explaining what could and could not be done, and communicating with me several time throughout my wait for the service to be done. He clearly explained and priced what was and what wasn't necessary. My only comment would be the availability of a loaner car. For someone like me who travels a long way securing a ride would be very helpful. All-in-all a very good experience. The waiting area, the consideration of everyone I interacted with all top notch. More

Lawner car arrangement would have been nice while I away. Otherwise great service from all. Doing that best and you can tell Otherwise great service from all. Doing that best and you can tell More